• UK qualified accounting and finance professional with over 10 years of diversified experience
• Innovator with creative skills and experiences to improve overall business process
• Experienced self-starter, team player and problem-solver with keen attention to details
• Proven capacity to improve and maximize overall business and finance function integration through effective communication processes
• Managed general accounting and corporate finance function for a group generating over AED 250 million revenue per annum with 8 ongoing projects
• Processed the monthly payroll of 500 plus employees
• Created and maintained project wise budgets and cash flow forecast including variance analysis, reconciliations and performance reviews
• Liaised with various banks and financial institutions for arranging corporate financial facilities such as BG, CL, LC, LG, OD, RF and PDCD
• Prepared periodic Financial Statements in compliance with IAS/IFRS & applicable laws along with facilitating internal and external audit
• Assisted in the management of a credit portfolio of more than PKR 40 billion for PSO’s cards business
• Evaluated credit risk and exposure along with assigning credit limits, risk mitigation and credit rationalization of over 8,000 active customer accounts
• Maintained daily receivables position along with performing account reconciliations
• Initiated process re-engineering project for daily credit control operations followed by preparation and presentation of projections and feasibility report at the board level
• Managed and directed well diversified multi-product global sales support operations for more than 100 e-commerce websites
• Significantly exceeded annual sales target of year 2011 by generating $14.2m in revenue (19% above target)
• Helped gaining “Best Reseller’s Award” for May 2011 from Hitachi & Dec 2011 from Panasonic.
• Prepared sales budgets & forecasts to anticipate changing market trends
• Named employee of the month for May & Dec 2011 for achievements in revenue growth.
• Led a team of dynamic and professional individuals for various inbound/outbound sales and marketing campaigns.
• Coordinated with the senior management for the development and implementation of marketing strategies
• Developed training and development programs that reduced staff turnover up to 34%
• Ensured effective implementation of a monitoring and evaluation framework at all levels across various projects
• Effectively managed a team of 15 executives and 2 supervisors
• Ensured legitimacy of sales by verification and payment authorization
• Responded to verbal and written customer queries and requests including feedback and complaints and resolving efficiently and professionally.
• Received three Best SOE Awards followed by a promotion as a supervisor
• Dealt with international consumers in USA and Canada by the help of electronic media regarding numerous different products and services.