To be an integral part of the Computer System field where I can apply my knowledge with professional skills and work to my maximum potential in order to create opportunities and add value within the company I will be a part of.
Providing the Best Practices of Salesforce.com Services to Clients.
- Providing Salesforce consulting services to enable businesses across diverse markets maximize their use of Salesforce.com to grow their businesses.
- Providing consulting services to cover the full life-cycle, Starts from Discovery, Scope, Design, Implementation, and Last But not Least Nurture.
\"Involved in Salesforce.com Administration and Support at Cisco for its EMEAR and AMER Region Countries.\"
\"Involved in Salesforce.com Administration and Support at Abbott for its MEAP and APAC Region Countries.\"
Implement SFDC (CRM) Project in more than 25+ Countries and also supports 24/7 day to day issues and problems like; Configuration, Data Loading, Bug Fixes, Application Enhancement, SFDC Customize Template for Pharma, Use MS Access for Data Import/Export issues.
Involve in Below SFDC Administration.
• Gathering, developing and analyzing business requirements for solution design on Salesforce.
• Application design and configuration using Salesforce automation (SFA)
• Utilizing object oriented programming and design concepts to integrate Salesforce solutions
• Developing custom applications and performing unit testing using Salesforce APEX and Visualforce pages
• Performing data migration using Salesforce Data Loader
• Designing and developing functionalities and web integration using Apex
• Designing user interfaces using Visualforce pages
• Utilizing Eclipse as a platform for development, testing and code deployment
• Creating process and business flow diagrams, use cases, story boards, training documents for end users and business users using Microsoft PowerPoint.
• Supporting and maintaining the applications on Salesforce.com to ensure optimal performance.
• A proven functional/technical professional with full lifecycle SalesForce implementations
• Understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.
• Work with Sales/ Technical leads to transform and develop new requirements into design, implementation
• Effectively work with management and other remote development staff to accomplish Salesforce project deliverables
• Running Bi-weekly Support calls with Power Users and Business users on resolving immediate/urgent issues.
• Managing Case tool for 25+ countries
• Working with agile methodologies, part of scrum meetings and executing the project in different sprints with we