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خلاصہ
Im seeking position in a professional organization, to devote my energetic and professional capabilities as a problem solving, timely initiator and disciplined team player to achieve challenging goals.
پراجیکٹس
تجربہ
Customer Services
Working as Team lead in absence of BCS at Business Centre Islamabad.
Managing inventory of the Business Centre and performing audits on weekly basis.
Responsible for managing different kinds of reports required by Management.
To understand and implement the CS policies & procedures in practice and spirit.
Supervising and monitoring daily cash report with inventory report on daily basis.
Identify and highlight major issues faced by customers and solve them within the defined time lines.
To practice Customer Handling Skills as defined and learned in relevant trainings.
To take ownership and ensure resolution of customer complaints and follow up on all cases cited.
Internship
During graduation intern ship was a requirement. I did in bank alfalah and has worked in Retail and Middle market. During intern ship I worked in the following departments.
Clearing & Collection
Account Opening
Remittances
Credits
