 Build customer relationships as part of the sales process.
 Manage and take ownership of the resolution process for all customer related issues.
 Inform member of current promotions and new or updated products.
 Deal with Customers regarding Direct Sales.
 Manage office supplies stock and place orders
 Prepare regular reports on expenses and office budgets
 Maintain and update company databases
 Organize a filing system for important and confidential company documents
 Answer queries by employees and clients
 Update office policies as needed
 Maintain a company calendar and schedule appointments
 Book meeting rooms as required
 Distribute and store correspondence (e.g. letters, emails and packages)
 Prepare reports and presentations with statistical data, as assigned
 Arrange travel and accommodations
 Schedule in-house and external events

 Manage large amounts of inbound and outbound calls in a timely manner.
 Build sustainable relationships and engage customers by taking the extra mile.
 Keep records of all conversations in our call center database in a comprehensible way.
 Frequently attend educational seminars to improve knowledge and performance level.
 Meet personal/team qualitative and quantitative targets.
 Identify target audience and grow our email list.
 Design and implement direct email marketing campaigns.
 Proofread emails for clarity, grammar and spelling.
 Write newsletters including all company updates.
 Upgrade our email templates using graphics, personalization and advanced features.
 Create email databases for lead generation.
 Analyze campaign performance and suggest improvements.
 Report on sales revenue generated from email marketing efforts.
 Ensure emails follow industry policies and best practices.

 Manage large amounts of inbound and outbound calls in a timely manner.
 Build sustainable relationships and engage customers by taking the extra mile.
 Keep records of all conversations in our call center database in a comprehensible way.
 Frequently attend educational seminars to improve knowledge and performance level.
 Meet personal/team qualitative and quantitative targets.
 Identify target audience and grow our email list.
 Design and implement direct email marketing campaigns.
 Proofread emails for clarity, grammar and spelling.
 Write newsletters including all company updates.
 Upgrade our email templates using graphics, personalization and advanced features.
 Create email databases for lead generation.
 Analyze campaign performance and suggest improvements.
 Report on sales revenue generated from email marketing efforts.
 Ensure emails follow industry policies and best practices.