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خلاصہ
I have all technical skills as well as a positive approach which will lead me to success in any deal. In future I would like to grasp more and more knowledge about this field which will give me name and fame in the related field. I will update my knowledge every time and use it for the progress of the company.
تجربہ
Noc Engineer
Enter Description
Support Officer
Customer support executive and DRU Officer
• Verify functionality of hardware and software components.
• Troubleshoot hardware and software issues in person, remotely and via phone.
• Assist customers with computer problems and answer their questions.
• Effectively handle customer complaints / queries.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets
Providing solutions And DRU Officer (Dispute Resolution Unit)
Customer support executive
• Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.
• Managing large amounts of inbound and outbound calls in a timely manner.
• Identifying customer’s needs clarify information; research every issue and providing solutions or alternatives.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets.
SEO Expert
Increase websites on google.
Marketing
Make Sales
Computer Operator
Manage salaries, maintain company data, create pay roll