Self-motivated individual and confident professional overall 20 years which includes 9+ years of experience in the field of Human Resource and Administration profession. accept the challenges of the advance modern, progressive and professional environment being an ambitious, optimistic, proven analytical and interpersonal skills, able to think conceptually and grasp complex issues, pro-active work approach with the ability to work seamlessly under pressure and maintain a professional attitude at all times. I look forward to secure a position in a reputable organization where my experience will be exploited for dedicated development.
Overseeing all operational activities for the organization.
Identifying opportunities to streamline business processes and systems.
Company strategic plans into defined operational plans.
Restructuring business activities to increase speed and efficiency.
Working alongside other members of the business on business projects.
Establishing a culture of continuous business improvement.
Overhauling customer service activities and implementing minimum standards across all contact with customers.
Researching opportunities for cost savings across the business.
Minimizing operation expenditure within the business wherever possible.
Commercial awareness with an eye for seeing business improvement opportunities.
Maintain all personnel policies and procedures and provide guidance and interpretation to staff.
Ensure compliance with labor laws and regulations, and corporate policies/processes.
Maintain in-depth knowledge of legal requirements related to HR and admin, reducing legal risks and ensuring regulatory compliance.
Maintain knowledge of industry trends and make recommendations to Management and Directors for improvement of organizations policies, procedures and practices on personnel matters.
Resolve employee relations issues in a timely manner provide coaching to all parties, and recommend appropriate actions. This includes interpreting and administering policies and conducting investigations. Report findings to management and consult with management on appropriate course of action
Conduct full-cycle recruitment of new employees, including placing advertisements, developing contacts with recruiting sources, interviewing, consulting with internal hiring managers and managing orientation and on boarding process..
Identify and work with external HR consultants and attorneys on special projects as needed.
Act as back-up to Staff Accountant for payroll processing.
Operations Systems Development and Management.
Manage and oversee office services functions including office equipment, supplies and vendors.
Play leading role in office space management, including the anticipation of office space needs and managing office moves.
Serve as contact person for employees and vendors regarding office operations.
Track staff requests pertaining to operations and liaise with building property manager regarding tenant-landlord issues.
Develop a positive relationship with all employees. Promote direct communication and positive rapport amongst employees and employer.
Maintain required documentation investigation notes, supporting documents and final reports and/or evidence of action taken.
Developing a growth strategy focused both on financial gain and customer satisfaction.
Conducting research to identify new markets and customer needs.
Arranging business meetings with prospective clients.
Promote the companys products/services addressing or predicting clients objectives.
Prepare sales contracts ensuring adherence to law-established rules and guidelines.
Record keeping of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support.
Building long-term relationships with new and existing customers.
Manage retail and wholesale business of the company’s products and services in within a defined area, province or country. Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings.
New business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Develops and maintains relationships with existing and potential customers by means of visiting the customer facility or contacting directly via phone.
Control compensation, benefits as well as performance management systems.
Assign human resources, ensuring appropriate matches between personnel.
Provide current as well as prospective employees with information about policies, job duties, working conditions, wages and opportunities for promotion employee benefits.
Contribute effectively to motivation of employees by counseling with department heads and managers regarding human resource practices and interpreting human resource policies.
Advise managers on organizational policy matters like equal employment opportunity sexual harassment, and also recommend needed changes.
Analyze as well as modify compensation & benefits policies to establish competitive programs ensure compliance with legal requirements.
Serve as a link between management as well as employees by handling questions, interpreting and administering contracts helping resolve work-related problems.
Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
Prepare follow budgets for personnel operations.
Develop special projects in areas like provident funds, gratuity, leave fare assistance, employee’s health & Life, and also employee awards.
Personnel review, evaluation, interview and hiring approval.
Processes employee performance appraisals and merit increases in a timely manner.
Works with educational institutions, training providers and other employers to develop and utilize joint resources and facilities.
Gathers data for various surveys in support of human resources activities.
Interpret policies, procedures and regulations to the company staff.
Works with departmental heads on other specific issues such as assisting with the preparation of disciplinary action and responses to grievances.
Conduct exit interviews to identify reasons for employee termination.
Represent organization at personnel-related hearings investigations.
Budgeting / Reviewing of compensation and employee’s benefits regarding OPD, Health, Life, vehicle entitlements, fuel entitlement, General Insurance Etc.
Organizing the activities and work of subordinates to ensure that all work within a specific area of claims management activity is carried out in an efficient and procedurally compliant manner.
Vehicle’s Fleet Management (Ordering, distributing, insurance matter and maintaining of company vehicles)
Management representative for HSE (Health & Safety Environment) committee.
Manage relationships and the exchange of information with insurance carriers and external brokers and consultants for, claim and utilization data, enrollment information and renewals.
Actively committed and accountable for compliance to PharmEvo Health, Safety & Environmental policies, operating procedures and compliance to local legislation.
Kept accurate records of all benefits activity on behalf of the organization.
Presenting department performance report on quarterly basis in performance review meetings.
Responsible for two basic marketing units, from their hiring processing, performance management, maintain training trend, providing benefits, appraising and till separation.
Provision of payroll and pay related functions for all departments including the control of relevant administrative procedures.
Responsible for vehicle’s fleet management.
Kept management appropriately informed of area activities and any significant problems.
Responsible for the development and implementation of HR systems, including record keeping management reports and departmental key performance indicators.
Preparing monthly progress report for new comers, promotees and separated employees.
Ensured that human resource files and records are maintained in accordance with legal requirements and company policies and procedures.
Provides assistance to HR Manager.
Processes forms for human resources functional areas, advises management of significant errors or inconsistencies.
Answer inquiries regarding basic benefits, compensation, and policy information.
Schedule meetings and prepare meeting agenda; Take and distribute meeting minutes.
Performs other Administration related duties as assigned by the manager.