خلاصہ

To work in an organization where culture of freedom and working for initiatives is ensured, facilitating my contribution through thoughts and action to the company's vision and thus achieve self-development by playing a significant role in building the organization.

تجربہ

کمپنی کا لوگو
IT-Support Resident Engineer
Siemens Pakistan Engineering Co. Ltd.
اپریل ۲۰۱۷ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
NOC Engineer
Verscom Technologies & Services
اپریل ۲۰۱۵ - اکتوبر ۲۰۱٦ | Lahore, Pakistan

 Remote support of on-site engineers and end users/customers during installation
 Supporting users and network administrators over the telephone and by email
 Technology integration and configuration of routing and switching equipment
 Deploy and configuring PCs, Workstations and Laptops
 Outlook configurations and support
 To monitor, escalate and follow up of issues as per SLA
 To create incident of issues using Trouble Ticket Tool
 End user support, getting remote access using TeamViewer
 Making technical documentation like daily shift and ticket reports

تعلیم

COMSATS Institute of Information Technology
بیچلرز, بی سی ایس / بی ایس, Bachelors of Engineering‎
CGPA 3.0/4
2015

پیشہ ورانہ مہارتیں

1 yearCCNA
ایک سال سے کمCCNP

زبانیں

ماہر اردو
ماہر انگریزی

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Zeenat Fatima
Shahcars International