• Managing direct property operations to achieve strategic and budget objectives.• Ensuring accuracy of reporting through property management software.• Build, developed, and led the collection team to manage the firm’s collection service and act for clients in recovery matters, also dealing with bulk volume recovery, as well as bespoke complex collection matters for company & individual.• Ensures adherence to company policies and procedures and ensures compliance with federal, state, and local laws.• Managing complete property financials along with analysis of Collections and Units Pricing and reporting the same results to Senior Management on a bi-weekly basis.• Creating annual budgets for the entire North region.• Conducting in-person site visit(s) of each property every week & providing relief management to on-site offices as needed.• Collaborating with development, construction, and Finance teams when and where required,• Developing along with the execution of marketing plans for all properties.• Managing and or approving all property expenditures and invoices and ensuring adherence to company capital expenditure policy.• Monitoring adherence to the accounts receivable policy monthly regarding Unit Collections.

• Expand and maintain the customer base of the firm’s debt recovery team,• With the help of a new build team, were able to recover Approx. more than PKR: 2.1B in terms of revenue during the tenure.• Directly liaison with clients, third parties, and sales to maximize collections performance whilst also ensuring good client outcomes.• Providing technical and strategic advice about collection services and procedures, both externally and internally.• Drafted and Implemented approx. 9-10 interdepartmental policies for the client.• Developed mechanism where debt provisions are maintained & write-offs managed in line with the firm’s policies and procedures.• Working alongside colleagues across the firm, minimizing litigation for existing clients, resolving contractual disputes pre-proceedings, and dealing with contested matters up to trial.• Maintain up-to-date knowledge and understanding of appropriate regulations and internal policies and procedures about debt recovery.

• Establishing, maintaining, and expanding a client base while aptly fulfilling the needs of existing clients.• Heading a team of 20 enthusiastic Business Development Managers tasked with developing and diversifying the business.• Working with the team to achieve sales performance targets of the designated region and delivering on key performance indicators• Create business development strategies & plans; identify roadblocks and drive new business from conception through closure.• Training & Development of Team for in-depth knowledge of business products and value proposition.• Developed & implemented policies relating to performance evaluations and career development planning.• Identifying and mapping business strengths for customer needs along with Researching business opportunities for a viable income.• Developing and implementing sales strategies along with conducting analyses of sales activities against goals by compiling and analyzing sales figures.• Assisting in developing a long-term sustainable business by developing long-term strategic partnerships.• Increasing business opportunities through various routes to market.

. Partnered directly with customers to solve customer satisfaction issues and order resolution.. Negotiate both long term and tactical opportunities, to include revenue generation and brand awareness.. Develop new inclusive business models through partnerships, consult on how to maximize distribution of Maker and drive viewership.. Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships.. Educate partners, represent talent and technology to key partners, providing feedback back into the organisation.. Proactively resolve business and operational issues with partners. Be an internal advocate for the partners.. Working cohesively with operational teams to ensure smooth transition and operational readiness for newly implemented clients.. Manages the day-to-day relationship with Partner of Alachisoft.. Supports qualitative and quantitative research to develop key findings and recommended actions.. Successfully was able to secure Partnerships with VMware, Microsoft Azure, Red Hat, Amazon AWS.. Successfully working on Partnerships with, Google, Alibaba Cloud, App Dynamics & App Inside.

. Operational responsibilities covered a wide range of duties for Sales, Marketing Management, including Quality control, Customer service and correspondence, Establishing Policy and Procedures, Product roll-out, coordination and delivery of marketing material, troubleshooting departmental issues, training, coaching, and development of Sales & Marketing Employees.. Creating productivity reports to ensure the daily and weekly departmental goals were completed accurately within established deadlines.. Designed & implemented an internal document repository allowing Sales Representatives to quickly and efficiently locate sales and training collateral.. Established and standardized a biweekly Sales Operations execution meeting that expanded into a monthly Forecasting (part requirements) validation meeting.. Developed road maps, metrics and measurements to track progress relative to operational efficiencies and sales productivity.. Managed and supported the deployment of Customer Relationship Management (CRM) functionality for the Sales team. Moved Sales team from LMS (Lead Management System to Pipe drive CRM.. Implemented opportunity tracking tool for management of Leads via Outlook until integrated into CRM (phased approach).. Rolled out new policies and business process globally to support new CRM implementation for 100+ sales users.. Participating in weekly (VIP) sales round up meetings reviewing inventory, forecasting, sales and future projections with sales leaders and business unit leaders.. Created and documented customer service processes and procedures which enabled implementation of key metrics.. Resolved customer payment issues resulting in over $250K+ increased revenue by implementing Bill.com for accounting.

• Working closely with the sales team on RFP/RFI/RFQ and pitch for business developing/management of IT Infrastructure.• Working closely and collaboratively with customers to devise effective solutions and to understand and capture requirements.• Presenting proposals to customers alongside members of the sales team.• Providing ongoing support for customer’s post implementation.• Producing detailed costings for customers and ensuring the contract is profitable.• Work with the Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge and feedback.• Provide leadership as the solution owner for any allocated client opportunity; ensuring all members of the virtual solution team are delivering to the highest standards.• Architect Managed Service based solutions in response to customer and prospect requirements.• Provide solution design detail, including service costings utilizing standard cost models.• Obtain operational sign off of the proposed solution as appropriate.• Provide detailed responses to service and solution requirements as part of a formal tender process.• Creation and delivery of all bid material, including written proposals and formal client presentations.• Lead or participate in due diligence in order to validate architecture solutions.• Provide a solution overview, including costs and services, to the Transition team prior to the commencement of transition and service take-on.• Completion of all necessary management reports, including providing regular written progress updates within the opportunity tracker.• Contribute to the building of new resilient and repeatable service models and the continual development and enhancement of existing propositions.

• This role is responsible for managing IT infrastructure across the Technology Unit with the team of approx. over 80 Resources Nationwide, including Enterprise IT Functions (Enterprise Infrastructure Compute Stream, Database Stream, Storage & Backup Stream; End User Computing & IT Service Desk Support.• Liaise with all concerned stakeholders for delivery of required enhancements and key services while ensuring that related costs, time lines and resources are accounted for and managed effectively.• Playing a leading role in acquiring, grooming and training of resources according to the project requirements to Improve the operational systems and processes, rationalize team and to make it cost effective for project.• Coordinate with external vendors which include the establishment and implementation of SOP/SLAs for smooth functioning.• This role oversees all phases of infrastructure operations, IT Management at all phases including strategic architecture, solution design, deployment, support, standards compliance and support existing operations and defining technology strategies that support the company’s success.• Beyond technical activities, success in this role requires solid leadership skills, cultivating a culture of camaraderie, trust, experimentation and professional growth, while also ensuring that staff maintain proper documentation, stay current on technology, and adhere to established ITSM controls.• Providing key interface to internal customers for identifying IT infrastructure requirements, developing functional specifications and initiating new projects for fulfilling requirements.• Facilitate research and recommend organizational products, services, and standards that simplify operations and eliminate redundancy within the enterprise service portfolio and also ensure compliance with ITSM and InfoSec controls.

• Hands on experience with Windows registry and services along with maintaining and Troubleshooting Cloud Infrastructure.
• Work with Server systems to diagnose and resolve unique, non-recurring problems at Server end and Datacenter end providing independent analysis, monitoring, problem solving, and communication to corporate operators, as well as internal communication.
• Hands on experience while working with Cloud Environment known as DinCloud, VMs (Virtual Machines), Virtual Machine Workstation and Virtual Machine V-Sphere Client, VM-Ware (Hypervisor, V-Centre), troubleshooting the issue related to Quest, and resolving each and every issue at earliest,
• Development/management of RFI and RFP for IT Infrastructure.
• Hands on with Mail exchange Server, Active Directory, ticketing management system LANDesk and ECS.

• High-profile management position accountable for network designing, system administration, maintenance, and expansion as well as developing strategies for smooth operation and developing strategic techniques for IT Infrastructure.• Managing the 24/7 IT support for the whole NWFP region having 75- branches including Data Center Operations with applications having J2EE servers, Oracle, and Microsoft. With a team of 18 working with all WINDOWS, UNIX, and Oracle-based systems.• Working on System Management and personally preparing all kinds of Servers, Systems, and Clients, including installation as well• Implemented new working software named SYMBOL for smooth Branch working along with special skills to handle challenges.• Scope of position is expensive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for LAN/WAN Network services, PC Desktop Systems, UNIX System Administration, Application Systems, Database Administration, ATM Maintenance and Trouble Shooting, Database Designing