Increase the number of the new buying customer (activation).
Required to achieve the margin KPI by making profitable baskets of customers.
Absolute proximity to your business and your people.
A laser like focus on ambitions value creation
True agreement following decision after thorough debate
Execution with utmost urgency and strong personal accountability
Team meeting with the Field Operations Manager or/and Store Manager.
Evaluation of market share development per customer.
Customer situation analysis and budget follow-up.
KPIs follow-up: turnover, margin, frequency etc…of the customer portfolio.
Enhances market and competitor knowledge consistently so that’s METRO adapt its strategy accordingly.

Sales Planning and Execution
People management and sales team engagement
Team Management and Development
Route Management/Optimization
Managing distribution and coverage
Managing primary and secondary displays
Efficient use of Market and Product knowledge

Responsibilities & Tasks:

 Execute the achievement of sales and collection budget set by the company
 Identifying potential clients and establishing profitable relationship with them
 Territory Management; supervising the Team of Van Salesmen and managing daily route plans
 Preparing Price Quotations for Key clients
 Check the incoming finished goods from production and store them properly in warehouse according to size
 Make daily plan in liaison with warehouse manager to dispatch the local and export shipments
 Managing Product Portfolio for assigned Area, Create brochures and sell sheets
 Handling Customer Complaints appropriately and follow up with concerned dept for immediate resolve
 Identify areas of improvement and establish innovative or adjust existing work procedures and practices
 Maintain utmost secrecy regarding company’s policies, confidential information, sales budgets
 Design window or internal displays based on a theme, style/trend, and advertising components
 Determine staffing levels and assign workload, Supervise receipt of all shipments. Process receiving
 Gather market and customer information and provide feedback on buying trends
 Make sure that sales dept. asset database is accurate and up to date
 Follow-up collection and ensure implementation of credit facilities regulations set by the company.


Successes:
Reflected a growth of 32% in Aggregate in Annual Sales.

Responsibilities & Tasks:
Achieve the daily calls target
Provide feedback to the Team Leader on issues
Attend Team Meetings and other learning initiatives
Ensure strict compliance with New Sales Activation/ MNP SOP
Describe products and services & Respond to questions, Obtain possible customer leads
Providing and explaining the best solution to solve the problem
Handle operational activities over customer care service & sale counters
Manage walk-in customers according to the assigned counter or assigned role
Provide the highest quality of service to customers over the phone with a positive attitude within the defined SOPs

Successes:
Maintaining A Grade in ABU throughout the Tenure.

Responsibilities & Tasks:
To monitor and rehabilitate the over limit accounts.
To Minimize delinquent accounts and contain flow through to the next cycle.
To fluffiness of securing promises to pay.