Multi-Level Group in partnership with UAEs government entities RTA-Dubai, Dubai Taxi Corporation, Abu Dhabi Judicial Department, and Abu Dhabi police is providing end-to-end payments and self-service solutions since 2010. Working with MLT, my achievements are as followsKey AchievementsRoad & Transport Authority Smart Kiosk MachineSignificant increase of 20 in improved customer experience by successful maintenance and ongoing monitoring of new generation smart self-serve Kiosks for RTA across DubaiCost savings of 5 by the efficient on-site refurbishment of the parts of Zebra printers, ID printers, receipt printer, power supplies, cash acceptor, and dispenser since Feb-2019Reduced repeated incidents at 15 RTA locations by collaborating with the hardware support team in assigned territoryWell maintained Network, routers, and networking configurations for smart teller machines across DubaiDubai Taxi Corporation Smart POS DevicesBrainstormed 700 POS devices installation project for Dubai Taxi Corporation, enacted inventory from warehouse to installation site completed in a record timelineEfficient execution of 700 POS devices maintenance for Dubai Taxi Corporation as per SLA, and upskilled fresh resources which effectively carried maintenance for 700 cars POS devicesAssisted day-to-day client queries, maintained inventory for ongoing project and related reports to the higher management  Recently started installing IoT chip and new updates installations in 700 POS devices across the fleet

Established in 1977, we are at the forefront of providing end-to-end solutions to organizations in Saudi Arabia.

• Conducts day-to-day ATM operations successfully.
• Supervise 16 technicians (8 Saudi, 8 Expats) to run the daily operations smoothly and efficiently.
• Ensured customer SLA by delivering +97 percent availability every day.
• Maintained 230 ATMs dealing with FLM of WINCOR, NCR and DIEBOLD.
• Dispatching teams for replenishment, taking care of daily call-outs by fulfilling customers’ requirements.
• Setting up schedules and reports for the monthly operations to higher management.
• Openness to discuss problem with technicians and motivating them to lead.
• ERP tracking for the generated tickets and escalating support for customers.
• Resolving and monitoring GASPER activities for Madina and Yanbu region.
• Established overall technical services at two new stations Jeddah and Madina.
• Keeping record for the invoices and delivering on time to the Head office.

Achievements:
• Designed and run, Quick Preventive Maintenance program for smooth operations of ATMs in Riyadh.
• Operated MODAS technology in Riyadh to prevent any breach in security of Cash in Transit.
• Integrated and initiated Thorough Preventive Maintenance program for the first time of WINCOR
• ATMs at ABANA office in Riyadh.
• Designed services utilization techniques to maximize unused resource within working hours.
• Trained 27 technicians on WINCOR ATM deployed in Riyadh, Buredah, Jeddah and Madina.
• Conducting Second Line Maintenance in Madina for WINCOR ATMs.
• Established Jeddah new station\'s call-out section to look over and maintain 80 ATMs.
• Delivered highest results of 97 for consecutive 5 months.

Innovative private limited has partnered with Wincor Nixdorf, one of the largest ATM producers in the world and has the privilege of being APC – a Schneider Group Company – only gold partner in Pakistan; representing it since 1992.

Achievements:
• Customer Engineer responded to 50+ customer concerns by resolving them in a month.
• Troubleshoot 5+ APC-UPS by Schneider electric issues in a month.
• Worked on ATM software which includes, Windows, ATM Eye, V-Log, ProBase, PSA.
• Performed 10+ preventative maintenance of ATM in a month.
• Maintained assigned territory which includes 30+ ATMs and 10+ UPS.
• Refurbished ATM equipment by saving $ 1300 for the month of January.
• Providing Hardware/Software support for latest Cash management solution by Giesecke &
Devrient BPS-C4.
• Conducted 100% successful quarterly health check of assigned ATM and UPS.

Schlumberger limited, is the world’s leading oilfield services company, having revenue of
$ 48.58 Billion in 2014 with employs 120,000, representing 140 nationalities in more than 85 countries.

Achievements:
• Displays exceptional dedication and passion in delivering the best possible results from tests carried out for field jobs.
• Initiated an inventory and updated stocking catalog of both Well services laboratory and chemical store.
• Acquired awareness of all the QHSE standards within and outside the facility.
• Completed inventory for lab equipment components and 200-plus rig components with comprehension learning.
• Participated in weekly Schlumberger QHSE conferences, resulting enhanced knowledge of risk identification and how to reduce them.
• Assisting lab engineer in technical documentation and lab reports preparations.
• Organized routine servicing, testing and troubleshooting of technical equipments making sure all equipment are in proper working condition.
• An active member of Schlumberger’s Work SMARRT program, able to recognize risks and hazardous situations while working in the field.
• Worked as an important team player in a job for Pakistan Oilfields Limited, our dedication acknowledged in extending our internship till successful job execution.
• Took a leading part with field specialists in preparing rig components for Adhi-19 field job for Pakistan Petroleum Limited.
• With quick learning acquired ability to expertise in using laboratory software’s LabDB and CemCADE.

Halliburton Company is one of the world's largest oil field services companies with operations in more than 80 countries.

Achievements:
• Received extensive knowledge of all the oil and gas field operations and processes.
• Worked on meaningful projects and assignments individually as well as in group settings.
• Understood the corporate culture and how company works with their clients.
• An active member of Halliburton life rules program, taking care of own as well as others safety.
• Achieved successful awareness of safety mechanism to communicate and address risks within the well services lab and outside facility.
• Correctly identified Personal Protective Equipment for the right job.
• Grew network within the company and by participating in various developmental activities.
• Actively participated in daily QHSE morning meetings.
• Helping and assisting laboratory technical staff in testing and report generations.
• With supportive nature and good attitude worked with other interns in the yard.