خلاصہ

A multi-tasking and experienced customer services and admin support individual, offering more than five years’ professional experience MNC. I have worked in fast-pased working environment. I am hardworking, dedicated and focused person, I have excellent communication skills and specialist in customer services individual.
Pleasant personality and customer oriented professional.
Experience of computer applications & operating system.
Maintaining documentation.
Excellent customer services and problem-solving skills.
Ability to interpret information in a clear & accurate manner.
Excellent listening, multitasking and organizational skills.
Handling office equipment and systems.

تجربہ

کمپنی کا لوگو
FDO/ Admin Assistant
Roche Pakistan Ltd. Diagnostics division.
ستمبر ۲۰۱۸ - موجودہ | Karachi, Pakistan


Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Perform administrative support tasks, such as proofreading transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Organize internal & external events including employee entertainment activities, birthday celebration, picnic arrangements etc.
Responsible for issuance of employee door access card, collect receiving & maintaining record of issuance/exits of cardholders.
Monitoring stationary levels & ordering office supplies.
Update sheet for incoming visitors, their time-in, time-out & purpose of visiting.
Schedule, follow-ups, appointments & maintain & update appointment calendars.
Process & prepare memos, correspondence, travel vouchers and other documents.
Calculate & quote rates fort ours, stocks, insurance, policies, or other products or services.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, & subordinates by telephone, in written form, e-mail, or in person.

کمپنی کا لوگو
Executive and Admin Secretary to MD
ICT Information systems LLC
اکتوبر ۲۰۱٦ - نومبر ۲۰۱۷ , United Arab Emirates

Multitasking role, managing MD Executive office.
Handling and managing corporate and confidential files for MD
Administered day-to-day business functions to streamline operations and maximize productivity
Liaison between operation managers, follow-ups for technical and monthly reports for MD,
Writing internal memos on behalf of MD
Created and executed office-wide community service programs
File and retrieve corporate documents, records, and reports
Preparation of responses to correspondence containing routine inquiries.
Preparation of project schedule in line with the project completion.
Ensure adequate level of documentation are produced as per requirements.
Making presentations for new projects.
Arranging board meetings, agenda preparation and follow-ups.

کمپنی کا لوگو
Coordinator / HR & Admin Assistant, Head Office.
Olive Digital (Pvt.) Ltd. Karachi, Pakistan.
مئی ۲۰۱۵ - ستمبر ۲۰۱٦ | Karachi, Pakistan

 Responsible for answering inquiries from clients and venders.
 Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
 Perform administrative support tasks, such as proofreading transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
 Organize internal & external events including employee entertainment activities, birthday celebration, picnic arrangements etc.
 Responsible for issuance of employee door access card, collect receiving & maintaining record of issuance/exits of card holders.
 Monitoring stationary levels & ordering office supplies.
 Update sheet for incoming visitors, their time-in, time-out & purpose of visiting.
 Schedule, follow-ups, appointments & maintain & update appointment calendars.
 Process & prepare memos, correspondence, travel vouchers, or other documents.
 Calculate & quote rates for tours, stocks, insurance, policies, or other products or services.
 Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co- workers, & subordinates by telephone, in written form, e-mail, or in person.

کمپنی کا لوگو
Admin Assistant.
Zameen Media (Pvt.) Ltd. (Pakistan's No. 1 Property Portal).
جون ۲۰۱۴ - مئی ۲۰۱۵ | Karachi, Pakistan

 Manage key accounts of real estate agents through CRM.
 Making new plans to boost up the business of real estate agents.

کمپنی کا لوگو
Executive and Admin Secretary.
So~Safe Water Technologies
ستمبر ۲۰۱۰ - مئی ۲۰۱۴ | Karachi, Pakistan

 Administered day-to-day business functions to streamline operations and maximize productivity.
 Liaison with operation teams, follow-ups for technical and monthly reports for MD.
 Writing memos as per MD instructions
 liaison between HR for new staff hiring, interviews and follow-ups for project reports with all regions.
 Managed all safety, training, and facility records and documentation.
 File and retrieve corporate documents, records, and reports.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان آرٹس, Graduation‎
Education, Pakistan Studies, Economics
فی صد 47%
2013

پیشہ ورانہ مہارتیں

ماہر Administrative Work
ماہر Customer Service Management
ماہر Customer Services Operations
متوسط Excellent Attention to Detail
متوسط HR values
ماہر Managing Processes
ماہر Office Administration
ماہر Reporting Skills
ماہر Supply Management
ماہر Team Co-ordination
ماہر Transaction Process

زبانیں

ماہر اردو
متوسط سندھی
متوسط پنجابی
ماہر انگریزی

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