A Hospitality Industry career involving challenges plus utilization of my experience, knowledge, education and performance
To provide my distinguished and unique abilities to the best interests and benefits of the organization.Able to work under high pressure environments.Using high caliber of skills by working as a team to achieve organizational goals and becoming a exceptional team leader.
Controlling the Six departments of the Hotel.
1.Laundry
2.Room service
3.Engineering
4.Security.
5.Front Office
6.House Keeping (Additional 1 year training including Butler Service)
Ensuring Guest Satisfaction and providing every assistance possible for a pleasant stay.
Guest Complaint Handling and Follow-ups.
Making complaint Report for the GM of the hotel of all the Departments of the Hotel.
Guest Check-in and Check-out
Taking Restaurants Reservations .
Making sure guest has every amenities available in room.
1.Order Taking
2. Cashiering
3.Restaurant Maintenance
4.Preparation and Making of Product
5.Food Production Area
6. Expediter