خلاصہ

To work with an aim to gain valuable hands on experience and professional skills in an organization which provides a challenging, learning and developing atmosphere.

پراجیکٹس

fyp"visualizaiton of curriuclum"

تجربہ

کمپنی کا لوگو
RE
PTCL
جون ۲۰۱۷ - دسمبر ۲۰۱۷ | Peshawar, Pakistan

providing 1st line technical support, answering support queries via phone & email.
Remote administration and management of customer premises equipment.
Working as additional In charge of Technical Support Team in NTR-1
(North Telecom Region)
To log & priorities system & user support calls for the second line support team.
Carrying out user administration and set up.
Recording and auctioning faults as reported on PCs, servers, laptops.
Determining the nature of faults and the steps required to rectify it.
Creating and maintaining email profiles for users.
Closing the job when normal service is resumed.
Excellent command on installation of CRM, OS (XP.Win7, win 8.1 win 10 ), Antivirus, MS
Office (2003, 2010, 2013) & other Software
Writing progress and statistical reports for supervisors and managers.
Using remote control software tools to provide fault resolution and diagnosis.
Creating and administrating Microsoft Exchange email
accounts.
Document and maintain Help Desk policies and procedures.
Installations and configuration of SAP.

کمپنی کا لوگو
Intern IT Support Engineer
PTCL
نومبر ۲۰۱٦ - دسمبر ۲۰۱٦ | Peshawar, Pakistan

IT support .

تعلیم

NWFP University of Engineering & Technology
بیچلرز, بیچلرز ان ٹیکنالوجی, Computer Science‎
Database System, Computer Networks and Communication, Programming
CGPA 2.4/4
2016
Peshawar University
بیچلرز, بیچلرز ان ٹیکنالوجی, BSc‎
فی صد 55%
2016
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, F.Sc Pre-engineering‎
maths, physics.chemistry
فی صد 4%
2010
GHSS NO#1 PESHAWAR SADDAR
میٹرک / او لیول, , Matric in Science‎
فی صد 73%
2008

پیشہ ورانہ مہارتیں

ایک سال سے کم TELECOMMUNICATIONS MANAGEMENT
1 yearAnalytical Applications
2 سال Basic knowledge about Computer Programs
1 yearComputer networking
ایک سال سے کمCurriculum Assessment
1 yearFlexible Approach To Work
ایک سال سے کمHTML/XHTML
1 yearIT Support Engineer
ایک سال سے کمJava
2 سال Knowledge Software & Hardware
ایک سال سے کمlesson planning
2 سال Microsoft Office
ایک سال سے کمMySQL
ایک سال سے کمNetworking Protocol
ایک سال سے کمPHP
ایک سال سے کمSQL
ایک سال سے کمStrong Analytical Skills
ایک سال سے کمWeb Services

زبانیں

متوسط انگریزی
ماہر پشتو
ماہر اردو

آپ کن کمپنیز کی پیروی کر رہے ہیں

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