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خلاصہ
Experienced IT professional with significant in IT and networks. With excellent problem solving skills and can preform well in team and as an individual . Looking for new opportunity
پراجیکٹس
تجربہ
Manager ICT facilitation and Help desk
o Design, Execution, Monitoring and troubleshooting of an organization computer networks.
o IT/NOC team management
o Management of helpdesk operations
o Inventory management
o Data centre maintenance and supervision
o Supervision of Co-location facility at Data centre
o Assignment of task/activities to IT team
o 24/7 availability of services
o Recruiting, training and supporting help desk representatives and technicians
o Establish best practices through the entire technical support process
o Receive and respond to IT queries promptly
o Developing monthly, weekly and daily reports on the productivity and performance of help desk team
o Technical Vetting of Tender Documents.
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