خلاصہ

i have completed my Master in Business Administration in 2015 and i have started my professional career from 2014 i served 2 years in meezan as a customer support representative then shifted to Dubai Islamic Bank i served 1 years in DIB then i got opportunity to joined Capital Market and now i am a part of NCCPL and take care of Capital Gain Tax Department of it.


i am always searching for new opportunities and trying to learn new experiences.

تجربہ

کمپنی کا لوگو
Operation officer
National Clearing Company of Pakistan Limited
اکتوبر ۲۰۱۷ - موجودہ | Karachi, Pakistan


Providing customer services to clients by resolving their queries on customer relationship management portal CRM
Respond to queries arisen by FBR and SECP
Operating CGT system for computation of Capital Gain under income tax rules of FBR
Responding to calls and emails from internal and external customers
Reconciliation and verification of CGT computations as per rules and ordinance of Federal Board of Revenue
Coordinating with Pakistan stock exchange, Pakistan Mercantile exchange and Asset Management Companies for computation and collection of Capital Gain Tax of their clients as an agent of FBR

کمپنی کا لوگو
Customer Support Representative
Dubai Islamic Bank Pakistan Ltd
ستمبر ۲۰۱٦ - ستمبر ۲۰۱۷ | Karachi, Pakistan

●Providing counter services to customer in branch banking
● Operate Core Banking system
● Reconciliation of ATM and bank settling accounts
● Make calls and emails to clients if required
● Reports to Branch operation manager and branch manager

کمپنی کا لوگو
Customer Support Representative
Meezan Bank Limited
دسمبر ۲۰۱۴ - اگست ۲۰۱٦ | Karachi, Pakistan


Providing counter services to customer in branch banking
Operate Core Banking system
Reconciliation of ATM and bank settling accounts
Make calls and emails to clients if required
Reports to Branch operation manager and branch manager

کمپنی کا لوگو
Customer Support Representativer
Eat Oye
مئی ۲۰۱۳ - جون ۲۰۱۴ | Karachi, Pakistan

Attending inbond calls of clients for getting orders and take complains

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Banking & Finance
CGPA 3.0/4
2015
University of Karachi
بیچلرز, , Bachelors in Commerce‎
Accounting
2013

پیشہ ورانہ مہارتیں

ماہر Accent Neutralization
ماہر American English
ماہر Excellent market and selling skills
ماہر Presentable
ماہر AAccounting
ابتدائی Account Mapping
ماہر Accounting Processes
ماہر Accounts Administration
ماہر Accounts Software Command
ابتدائی Amin Management
ماہر Analytical Skills
ماہر Basic financial accounting
متوسط British Accents
ابتدائی Clain Management
ابتدائی Client Acquisition Skills
ابتدائی Client Followup
ابتدائی Closing
ماہر Committed to Customer Services
ماہر Compliance Assurance
ماہر Conservation Awareness
ماہر Corporate Tax Planning
ابتدائی Deal Qualification
ماہر Effective Communication
ابتدائی Evaluating Risk
ماہر Excellent English Speaking and Convincing Skills
ابتدائی Executive Presentation Skills
ابتدائی Export Development
ماہر Financial Analysis
ماہر Financial Service Management
متوسط Financial Statement Analysis+
ماہر Handling Assignments
ابتدائی Import Operations Handling
ابتدائی International Business Exposure
ابتدائی Inventory Planning
ابتدائی Invoice Discounting
ماہر Key Account Handling
متوسط Knowledge of Software
متوسط Knowledge of Software=
متوسط Korean Teaching
ابتدائی Lead in
ماہر Loan Verification
ابتدائی LTN
ماہر Microfinance
ابتدائی Microsoft Outlook
ماہر Operational Tasks Handling
ماہر Oracle
ابتدائی Out-licensing
ابتدائی Paraplanning
ماہر Payment by Results
ابتدائی Personal Tax Filings

زبانیں

ابتدائی اردو
ابتدائی انگریزی