خلاصہ

2 year experience as a Technical Support Engineer, ensured perfect troubleshooting specifically on wimax and GPON technology with 1 year experience as a System Officer in Student and Immigrant Visa consultancy, ensured all visa forms and related documents to be filled carefully and looked after all the process from the admission of the student from University till the Visa from the Embassy.

پراجیکٹس

AES (Advance Encryption Standard) Algorithm 192 bit and Implementation on
• Who wants to Be a millionaire game through Java
• Scientific Calculator through C Language

تجربہ

کمپنی کا لوگو
LDC
Pakistan Aeronautical Complex (PAC)
نومبر ۲۰۱۸ - موجودہ | Kamra, Pakistan

کمپنی کا لوگو
Team Lead Level 1 Technical Support
Storm Fiber
اپریل ۲۰۱۸ - اکتوبر ۲۰۱۸ | Karachi, Pakistan

• To monitor Network Monitoring System (NMS) to check links and live utilization of links.
• To look after email queries.
• Coordination with Level 2, NOC, ODN via calls and emails.
• To conduct interviews and training sessions with fresh engineers.

کمپنی کا لوگو
Technical Support Engineer
Storm Fiber
اکتوبر ۲۰۱۷ - اپریل ۲۰۱۸ | Karachi, Pakistan

I have been working as a Technical Support Engineer in Storm Fiber which is being outsources by Sybrid Pvt Ltd.
To provide the technical troubleshooting with the help of portals and given SOP\'s and with educational knowledge.
To look after billing and sales deployment as well.

کمپنی کا لوگو
Technical Support Representative
Qubee
اپریل ۲۰۱۷ - اکتوبر ۲۰۱۷ | Karachi, Pakistan

I have been working as a Technical Support Representative in Qubee.
To provide the technical troubleshooting with the help of portals and given SOP's and with educational knowledge.
To look after billing and sales deployment as well.

کمپنی کا لوگو
Customer Service Executive
IBEX Global
اکتوبر ۲۰۱٦ - اپریل ۲۰۱۷ | Karachi, Pakistan

Customer support on calls.
Mostly provided technical support on calls and followed some strict policies and handled tough pressure.

کمپنی کا لوگو
SYSTEM OFFICER
The Power Prep International
فروری ۲۰۱٦ - نومبر ۲۰۱٦ | Karachi, Pakistan

I have worked there as a System Officer in this organization. My job description is under:
Data entry.
Attendance of all Employees.
Agreement dealing with International Universities.
Public dealing, dealing with clients as well.
Case studies and case submission of the clients.

کمپنی کا لوگو
INTERNEE
National Telecommunication Corporation (NTC)
جون ۲۰۱۵ - جولائی ۲۰۱۵ | Karachi, Pakistan

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CALL CENTER REPRESENTATIVE
iflogics
مئی ۲۰۱۳ - ستمبر ۲۰۱۳ | Karachi, Pakistan

تعلیم

Sir Syed University Of Engg. & Technology Karachi.
بیچلرز, بی سی ایس / بی ایس, BS IN TELECOMMUNICATION ENGINEERING‎
Data Communication and Networks, Information Security and Network Administration
CGPA 3.0/4
2016

پیشہ ورانہ مہارتیں

ماہر Close Attention to Details
متوسط Communication and Deliver Quality .
ماہر flexibile approach
ماہر good time keeper
ماہر Telephone skills & manner
ماہر Adminstration Knowledge
متوسط Adobe Dreamweaver
ماہر Article Creation
ماہر · Having basic knowledge of customer
متوسط CCNA
متوسط Cisco
ماہر Client Dealing
ماہر Communicate Clearly
ماہر Computer Network Operations
ماہر computer opreation
ماہر Customer Communication
ماہر Front Office Support
ماہر Good Written & spoken English
متوسط Knowledge of Spreadsheets
ماہر Managed Services
ماہر Networking
ماہر Official Assignments
ماہر Pursuing News Stories
ماہر Researching
متوسط Resume Writing
متوسط Router Configuration
ماہر Support
متوسط System Modification
متوسط Trouble Shooting.
ماہر Typing
ماہر Written / Oral Communication
ماہر Written Correspondence

زبانیں

ابتدائی سندھی
متوسط انگریزی
ماہر اردو
ماہر پنجابی