خلاصہ

Seeking Position in HRM / Administration or Quality Assurance In Dynamic Professional Organization, Where I May Utilize My Experience, Skills And Enthusiasm For The Growth And Prosperity Of The Employer, Simultaneously By With My Career Development And Advancement.

تجربہ

کمپنی کا لوگو
Quality Assurance Executive
Axact
جنوری ۲۰۱۵ - موجودہ | Karachi, Pakistan

• Responsible To Maintain The Quality Of The Services Provided The Customers Globally.
• Monitor all sorts of communications and guide training team.

کمپنی کا لوگو
Assistant Designer (Fashion)
Cambridge Garment Industries
جولائی ۲۰۱۵ - ستمبر ۲۰۱٦ | Karachi, Pakistan

• Assists Fashion Designers
• Assist Sample Department To Achieve Accurate Results.
• Responsible To Support The Production.
• Create Tech-packs.
• Assist Textile Designers
• Create, re-draw, Illustrate artworks for embroidery and print.
• Illustrate and design Hang tags, waist tags, flags, labels for Apparel products.

کمپنی کا لوگو
Quality Assurance Executive
Arwen Tech (Private) Limited
اگست ۲۰۱۴ - دسمبر ۲۰۱۴ | Karachi, Pakistan

Promoted As Quality Assurance Executive.
Monitor call communication of insurance customer services representatives with customers and clients.
• Accomplishes Quality Assurance Human Resource Objectives By Training, Orienting, Scheduling, Coaching, Counseling And Disciplining Employee; Communicating And Job Expectations.
• Develops Quality Assurance Plans By Conducting Hazard Analyses; Identifying Critical Control Points And Preventive Measures; Establishing Critical Limits, Monitoring Procedures, Corrective Actions, And Verification Procedures
• Enforcing Policies And Procedures.
• Evaluation Of Calls Through Call Audit System To Ensure The Quality Of The Services.
• Maintaining Spread Sheets For Sales Team As Per Products.
• Enhances Department And Organization Reputation By Accepting Ownership For Accomplishing New And Different Requests.

کمپنی کا لوگو
Customer Service Representative
Arwen Tech (Private) Limited
مئی ۲۰۱۲ - جولائی ۲۰۱۴ | Karachi, Pakistan

• Responsible For Solving Customer Queries And Registering Their Claims By CRM.
• Intimate Online Claims Included Automobile, Health And Travel Insurance.
• Contact Customers For The Renewal Of Their Expired Policies.
• Customers’ Online Verification By Customer Relationship Management And Appoint Surveyors.
• Sent Email To The Specific Surveyors To Survey Customers’ Vehicles.
• Sent Email To Concern Branches Regarding Claim Verification.

کمپنی کا لوگو
Data Quality Controller
Systems Ltd
دسمبر ۲۰۱۰ - اکتوبر ۲۰۱۱ | Karachi, Pakistan

• Worked As Quality Controller In One Year Project Of Benazir Income Support (BISP) In Systems Limited BPO Department.
• Control The Quality Of Data Of BISP Forms Online.
• Verify And Correct The Online Entered Details Of BISP Forms Before Sending The Details To NADRA.

کمپنی کا لوگو
Office Administration Officer
ASTN Textile Mills
فروری ۲۰۰۴ - نومبر ۲۰۱۰ | Karachi, Pakistan

• Responsible To Maintain And Achieve Six Sigma.
• Make Sure That CMT Unit Work At Its Full Capacity
• Maintain Communication With Clients Via email and phone.

تعلیم

Khadim Ali Shah Bukhari Institute of Technology
ماسٹرز, ایگزیکیٹو ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
HR
CGPA 3.0/4
2018
University of Karachi
بیچلرز, , B.A‎
Political Science
2005
VISION Institute
ڈپلوما, Textile Designing‎
مکمل
2003
Skill Development Council & Trade testing Board Karachi
ڈپلوما, Office Automation‎
MICROSOFT OFFICE
مکمل
2001

پیشہ ورانہ مہارتیں

متوسط Adobe Creative Suite
متوسط Auto Insurance
متوسط Certified Service Representation
متوسط Client Follow-up
ماہر Custom CRM
متوسط Customer Service Management
متوسط Data Quality Assurance
متوسط fashion desiging
متوسط Front Office Support
متوسط Health Insurance
متوسط Indesign
متوسط Internal Audit
متوسط Inventory Planning
ماہر Listening to Customers
ماہر Office Administration
ماہر Official Assignments
ماہر Stitching Women Clothes
متوسط Tech pack Designing
متوسط الالتزام بخدمة العملاء

زبانیں

متوسط انگریزی
ماہر اردو

Tabish آپکے جاننے والے