خلاصہ

Results-oriented professional with 10+ years of experience in administrative and sales roles within the automobile industry. Proven track record of providing exceptional customer service, driving sales growth, and ensuring smooth dealership operations. Adept at managing administrative tasks, supporting sales teams, and delivering a superior customer experience. Possess strong organizational skills, attention to detail, and in-depth knowledge of automotive products and industry trends.


پراجیکٹس

Future of Hybrid Cars in Pakistan

تجربہ

کمپنی کا لوگو
Sales Executive
Honda Avenue
اکتوبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan


Achieved and consistently exceeded monthly sales targets.
Provided exceptional customer service by conducting product demonstrations, addressing customer inquiries, and guiding clients through the entire sales process, resulting in a high customer satisfaction rate and positive reviews.
Demonstrated strong product knowledge of vehicles and staying abreast of industry trends, enabling effective communication of product features and benefits to potential buyers.
Collaborated with cross-functional teams, including finance and service departments, to ensure a seamless customer experience and efficient resolution of customer concerns, leading to improved interdepartmental communication.
Consistently updated skills through ongoing training to stay current with Honda latest models and technologies.

کمپنی کا لوگو
New Vehicle Delivery In-Charge / Sales Assistant
Toyota GT Motors
دسمبر ۲۰۲۰ - ستمبر ۲۰۲۳ | Islamabad, Pakistan


Coordinate the delivery schedule of new vehicles, ensuring timely delivery to customers or dealerships.
Receive and review delivery orders, ensuring accuracy and completeness of information.
Coordinate with internal departments, including sales, inventory management, and service, to ensure vehicles are prepared for delivery.
Inspect vehicles before delivery to ensure they meet quality standards and are in proper working condition.
Maintain accurate records of vehicle deliveries, including delivery dates, customer information, and any issues or concerns encountered during the delivery process.

Customer Assistance: Provide assistance and support to customers visiting the showroom or dealership. Answer their questions, provide information about vehicles, and guide them through the purchasing process.
Product Knowledge: Develop a comprehensive understanding of the vehicles in the showroom, including their features, specifications, pricing, and available options. Stay updated on new models and advancements in the automotive industry.
Sales Support: Collaborate with the sales team to help generate leads, schedule test drives, and follow up with potential customers. Assist in preparing sales documents, including contracts, purchase orders, and financing applications.
Demonstrations: Conduct vehicle demonstrations to showcase the features and capabilities of the vehicles. Explain technical details, highlight key selling points, and address customer inquiries. 

کمپنی کا لوگو
Administrative Executive
Royal Honda
اپریل ۲۰۱۹ - اگست ۲۰۱۹ | Rawalpindi, Pakistan


Planned and executed events for employees and clients, including managing logistics, budgeting and vendor relations.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Took photos of all damaged areas to include with repair reports.
Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues. 

کمپنی کا لوگو
Administrative Assistant/DEO
Honda Classic
جولائی ۲۰۱۳ - اگست ۲۰۱۸ | Islamabad, Pakistan


Executed record filing system to improve document organization and management.
Generated reports and typed letters and prepared presentations in MS PowerPoint for maximum impact and results.
Arranged rapid office equipment repair and maintenance with vendors.
Managed SAP databases converting complex data into easy-to-interpret data.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Completed data entry tasks with accuracy and efficiency.

تعلیم

Preston University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, ‎
Marketing And Finance
CGPA 3.3/4
2019
Board of intermediate and Secondary Education Rawalpindi
انٹرمیڈیٹ / اے لیول, , ‎
Commerce
فی صد 45%
2013
Board of intermediate and Secondary Education Rawalpindi
میٹرک / او لیول, , ‎
Science
فی صد 59%
2009

پیشہ ورانہ مہارتیں

ماہر Accoounts Management
ماہر Admin Assistance
ماہر Admin Assistantce
ماہر Administration
ماہر Administrative Organization
ماہر Branding Skills
ماہر British Accents
ماہر Budgeting Planning
ماہر Buisness Stratgies
ماہر Business Acquisition
ماہر Business Analysis
ماہر Business Analysis Monitoring
ماہر Business Development Process
ماہر Business Development Programs
ماہر Business Development Strategies
ماہر Business Strategy
ماہر Call Control
ماہر Cash Collection
ماہر Cash Flow Management
ماہر CEM Deployment
ماہر Chat Support
ماہر Client Co ordination
ماہر Client Development
ماہر Client Management
ماہر Client Relationship Maintaining
ماہر Clinet Contact
ماہر Collaboration
ماہر Commercial Business Command
ماہر Communication Skills
ماہر Communion Skills
ماہر Complaint Management
ماہر Computer Access
ماہر Computer Application Command
ماہر Computer Knowledge
ماہر Computer Operations
ماہر Computer Systems Maintenance
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Coordinatiion Skills
ماہر Creative Artwork
ماہر Customer Acquisition
ماہر Customer Acquisition Skills
ماہر Customer Care Knowledge
ماہر Customer Relationship Managament
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Custommer Care
ماہر Data Comparison
ماہر Data Entry
ماہر Data Maintenance

زبانیں

ماہر اردو
متوسط انگریزی