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خلاصہ
Versatile Project Manager dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Desires the opportunity to revamp processes and procedures and increase efficiency and product quality. To perform efficiently and effectively in a competitive financial organization catering all its challenges and needs. Aspiring to positively contribute to the professional environment.
تجربہ
Project Manager (Lab Marketing&Procurement
Lead generation,Making Appointments, Leading team for maintaining proper Schedule for the Doctor, Account handling, Lab Testing marketing, Specimen Lookup, Client handling and support.
Developed long-term business strategy by using customer feedback to identify necessary process improvements.
Took active role in company growth by consistently providing quality customer service to promote growth and retention.
Stock Market Executive
Worked on US Stock Market Specifically on Pink Sheet Stocks also known as Penny stocks.
Provided complete customer support to keep the investor retained, and provide them with the best Stock tips.
Team Lead
Worked on UK Based Project Epay, Technical Support, Report generation, Contract Support, Client Suport.
Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Provided on the call refund support for Tesco, Sainsburry etc.
Supervisor and Quality Assurance
Worked as Supervisor for complete Pharmacy Benefits and Billing, Prescription typing, Insurance coordination, working on Prior Authorizations for multiple insurances.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Worked on complete Quality assurance for the complete team, Report generating, Creating Daily Logs for each member.
CSR
Worked on Main Customer Support 321 Helpline.
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
CSR
Worked on main Customer Support 333 Helpline.
Responded to customer requests for products, services and company information.