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خلاصہ
I am services quality officer at bankislami pakistan limited since 19-05-2014 and still in bankislami my job descriptions are
branch ambiance
customer queries
I.O.M
training new hiring
deposit slips
pay orders
fund transfers
complaints resolutions
dealing with concern department according to work
maintaining daily branch checklist
facilitating customers
customers satisfaction
daily reviewing transactions
تجربہ
services quality officer
job till continue
1: branch ambiance
2: customer services
3: customer satisfaction
4: ATM related overall issues
5: either branch following I.O.M or not
6: Branch behavior
7: customer complaints/queries
8: dealing issues with concern departments
9: Moneygram/different products dealing etc
10: Dealing internal and external customers