Four years of experience in the field of Sales/Marketing and Accounts. Worked on supervisory level boosted sales for a new brand in the market. Had international marketing trips to build long term relationships with existing customers and made several new clients. At the same time served as an accountant also by doing accounting on peachtree (sage50). Three years of experience in the field of Customer/Techsupport from a U.S. based company. Had excellent experience in field of IT.
• Making Estimates as per requirment of U.S. based clients in QuickBooks
• Following up until the deal is closed
• Making Invoices once the project is completed
• Following up until the payment is received
• Following up & collecting payments on Past Due Invoices
• Pre qualify every new lead by calling & getting information about the project
• Following up every new client to make sure they are happy with our services & getting good reviews for the company
• Maintaining company’s website
• Maintaining social media accounts of company
• Maintaining security of company’s sensitive data to prevent theft or lost
• Maintaining Petty Cash
• Responsible to Pay all office expenses like Office Rent, Electricity Bills, Telephone Bills, Travel Expenses, Stationary & Others
• Personal Assistant to the owner
Supervising Sales & Marketing Dept.
Successfully surpassed self and com
pany sales targets between the years 2016 and 2017.
Designed and implemented a strategic business plan, resulting in expanding the company’s customer base by 50%.
Identified 3 emerging markets as potential for growth, resulting in the company’s expansion in the industry.
Fed future buying trends back to employers & successfully introduced new products to the market.
Gathered market and customers information time to time.
Conducted meeting with giant businessmen of different countries and closed the deals.
Organized company’s booth at trade exhibitions, events and closed the deals on site.
Advised on forthcoming product developments and discussed special promotions.
Trained sales staff in short period of one year to be productive.
Established sales network within U.A.E. & increased the sales from local outdoor by 20% to 50%.
Presented sales analysis to employers twice a year to measure the growth of business.
Developed company’s website. http://ipowerdubai.com/
Supervised logistics & marketing dept. for one and half year until the staff of those departments were able to take responsibility.
Introduced proper accounting system to the compnay, previously using single entry accounting method on excel sheets.
Revamped the accounting system, which ended up in increased efficiency in handling accounting controls.
Reorganized budgeting and expenses processing systems by overhauling both procedures and introducing efficient modules.
Increased accounting department’s efficiency by introducing documents archiving system.
Introduced digital archiving system to keep the record of all important documents of company.
To fix the issues of the clients over phone/internet related to security surveillance systems.
Provide customer support & technical queries resolution via phone & email.
Project management, record keeping, and reporting.
Identify and escalate priority issues per client specifications.
Offer alternative & smart solutions in order to meet accuracy & timeline.
Take all necessary measures to ensure client satisfaction.
Doing basic search engine optimization (SEO).
Maintaining companies official websites.
Targeting new customers & maintaining customers.
Making Proposals for multinational companies.
Management of the file record regarding the concerned companies.
Receiving and delivering important messages.
Organizing and preserving paper and computer files.
Documentation and Drafting.
Ensure timely and efficient services to the clients and ensure better customer service standards implementation.
Responsible for over all Growth of the Company.
Doing Computerized Basic Accounting.
Bank Transactions.