●        Managing sales team and channel to supervise the staff members for day to day business activities. Incumbent will ensure the retail distribution of Ufone products in the assigned areas. This position is important to monitoring and execution of weight & numeric target achievement for the implementation of company polices and for close liaison with management.
●        Ensuring FCA, recharge targets,MFS target achievement.
●        100% Monthly Secondary Uload target achievement, 90 % Daily active BVS and 90 % of total EVC active outlets.
●        Responsible to manage the team of SOs.
●        Retail & Franchise channel management to ensure that all the set standards and procedures are followed as per PTML directions, also monitors and report LM about the competition practices. Training & development of SOs. Retail channel development & new outlet developments.

●       Learns Zong,s values, business, and products, the regional operating model, and an understanding of the market dynamics
●       Visits the market daily to conduct spot checks/retail audits on stock availability
●       Be assigned one franchise (in few cases two, depending on the potential & geographical spread)
●       Starts managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Grid Manager; while carrying out strong franchise follow up, motivating and counseling the concerned stakeholders and explain the profitability model
●       Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
●       Ensures retail & distribution network development – by engaging franchise staff
●       Focuses on Retail Enablers and target KPIs: Recharge, Gross Ads (pre & postpaid), MBB, Active Retail Base etc.
●       Focuses on channel footprint expansion
●       Works on Territory Integrity & Infringement Control

●        Achieving monthly sales targets: DSL connections.
●        Providing solutions and retaining corporate and individual customers of online software’s & security cameras.
●        Executed promotion activities to increase the sales.
●        Liaison with dealers to keep them updated with product & packages related information and ensuring sales.
●        Keep the record of modems stock and maintain minimum level of inventory.

• Maintaining and increasing sales of your company’s products.
• Reaching the targets and goals set for your area.
• Establishing, maintaining and expanding your customer base.
• Servicing the needs of your existing customers.
• Increasing business opportunities through various routes to market.
• Setting sales targets for individual reps and your team as a whole.
• Recruiting and training sales staff.
• Allocating areas to sales representatives.
• Developing sales strategies and setting targets.
• Monitoring your team’s performance and motivating them to reach targets.
• Compiling and analyzing sales figures.
• Possibly dealing with some major customer accounts yourself.
• Collecting customer feedback and market research.
• Reporting to senior managers.
• Keeping up to date with products and competitors.

• Building contacts and understanding how to get the work done smoothly and efficiently.
• take responsibility of grooming the franchise staff and polishing their up selling skills
• ensure Quality of sales
• Mentoring your team members, take ownership of their issues and ensure escalation at the appropriate forums for improved efficiency.
• Check daily sales report and share work of each CSR, ensure 100% monthly sales target.
• Provide sale leads to CSR team.
• Blind market visit to check retailer and customer behavior.
• Plan van activity and guide perfect area of sales output.
• Provide special corporate packages for companies.
• Provide special training about fraud sales and control Grey sales.

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Working closely with Account Managers and Sales Consultants.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.

• Accomplishes marketing and sales objectives by planning, developing, field sales action plans resulting in constantly meet or exceed all corporate sales objectives.
• Increased market share each year by generating new business through networking opportunities, cold calling, phone calls and client referrals.
• Proactively identified and capitalized on sales opportunities.
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities and providing after sales services.
• Provides product, promotion, and pricing information by clarifying customer request.
• Provides sales Vs projection results by preparing and forwarding sales tracking reports.
• Developed and presented formal and informal sales reports to analyses business growth.
• Provide ongoing training to Sales Representatives regarding effective sales techniques.
• Participated in international exhibitions.
• Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities of contact
• Monitor, coordinate, and communicate strategic objectives of the business
• Collaborate and communicate successfully with other entities outside of the business
• Work with other staff members to develop a greater understanding of the business and any issues that arise
• Develop and foster relationships with the community, stakeholders, and other entities
• Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the other entity
• Compile reports about particular incidents, events, or updates about important issue for the business
• Proactively solve conflicts and address issues that could occur between the business and the other entity
• Promptly respond to incidents and other events as necessary
• Act as a positive representation of the business to the community

• Analyzing consumer behavior based on local market information to develop effective strategies ensuring sales.
• Ensured and maintained the Qualitative and Quantitative achievement in the Key Performance Indicators.
• Achieving monthly sales targets: Post paid connections, pre to post and MNP sales.
• Providing solutions and retaining corporate and individual customers of Post Paid and Blackberry.
• Responsible for the development of market.
• Prepared daily sales report to ensure target achievement at the end of every month.
• Development of organizational reports.