خلاصہ

Worked as Regional Manager on Jazz & Ufone Huawei FM Assistance Projects.
Worked as Assist. Manager Operations & Maintenance Department Telenor Pakistan MS Project from Jan 2017 till Aug 2018 in ZTE
Worked as Regional Manager Operations & Maintenance Department Telenor Pakistan MS Project from March 2016 till Dec 2016.
Worked as Assist. Regional Manager in Operations Maintenance Department from Mar 2015 till Mar 2016
Worked as Team lead Front Office/NOC Manager in Operations Maintenance Department on Telenor Pakistan MS Project in HNL from Jan 2013 till Feb 2015.
Worked as BO Engineer in BSS Operation Maintenance Department (Telenor Project) From July 2012 till Dec 2012.
Worked as FLM Engineer in BSS Operation Maintenance Department (Telenor Project) From Jan 2012 till June 2012.

تجربہ

کمپنی کا لوگو
Regional Manager
HITECH NETWORKS PVT LTD
اگست ۲۰۱۸ - موجودہ | Peshawar, Pakistan

Working as Regional Manager on Jazz & Ufone Huawei FM Assistance Project

کمپنی کا لوگو
Assist. Manager
ZTE Corporation
جنوری ۲۰۱۷ - اگست ۲۰۱۸ | Peshawar, Pakistan

• Managing O&M of more than 1700 Sites
• Managing all issues related Telco, Non-Telco, Fueling & Security
• Looking over Telco SPMS and FLM NOC and all their activities.
• Managing Quality issue resolution on daily basis and within SLA.
• H/W requirement fulfillment for Quality cases
• Managing FLM and Security Subcon.
• Meeting with FLM and Security Subcon on weekly basis about different ongoing issues
• FSR Reconciliation with Subcon on Monthly Basis
• Taking up problematic sites regarding fuel and Power theft with Security Subcon
• Fuel Move Plan accomplishment and sharing its progress with Customer
• Daily Fuel Report sharing with Customer
• Maintaining of Fuel Fleet Cards , its availability in all regions
• Faulty Alarms Report shared with RMS POC on weekly basis for Rectification
• Fuel outages analysis basis wrt (Fuel Theft, Low Allocation etc.)
• Performing analysis over Fueling wrt RMS both ZTE and Innexive
• Fuel LD Report with HQ and FLM (Fake FSR, Red Handed Fuel Theft Cases, T-Prime , Faulty Alarms , Fuel In Hand)

کمپنی کا لوگو
REGIONAL MANAGER
HITECH NETWORKS PVT LTD
مارچ ۲۰۱٦ - دسمبر ۲۰۱٦ | Peshawar, Pakistan

• Network operations Managed services Telenor project North region, Responsible for handling the BSS & Power infrastructure operations & Maintenance of Telenor Pakistan's network which incorporated:
• Managing more than 1500 sites with 44 Telco & Non-Telco teams in 19 sub regions handling network infrastructure
• Managing NOC team for 24/7 Network monitoring
• Managing Back office team for Quality assurance and customer complaints regarding Network KPI degradation.
• Implementation of network infrastructure projects
• Threat management and network security incidents
• Managing MW Transmission team ensuring MW links stability as per link budget
• Managing sites refueling services
• Ensuring HSSC compliance of all the teams
• Network inventory and lifecycle management
• Network performance, configuration alarm management

کمپنی کا لوگو
DEPUTY REGIONAL MANAGER
HITECH NETWORKS PVT LTD
مارچ ۲۰۱۵ - مارچ ۲۰۱٦ | Peshawar, Pakistan

• Managing more than 1400 sites of N-II.
• Managing Telco, Non-Telco, Refueling, NOC, BO, RMS, Quality and other issues of N-II.
• Ensuring Quality of delivery to the customer with available resource.
• Ensuring the target TCH availability and other targets.
• Managing PM plan for Telco, non-Telco of BSC, BTS & Core locations for complete N2 region.
• Managing the operational efficiency of Fuel saving gadgets installed in the Network.
• Coordination with the customer ZTE/TP regional level & Vendor toward the strategic objectives of the Project.

کمپنی کا لوگو
NOC Manager
HITECH NETWORKS PVT LTD
جنوری ۲۰۱۳ - فروری ۲۰۱۵ | Peshawar, Pakistan

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Managing all types of ‘O & M’ Activities for 1200 BTS sites (ZTE SDR, Nokia Ultrasite & Flexi), 8 BSC locations & 3 MGW Locations in North Region of Pakistan.
• Responsible for MW Transmission, Network Availability and Visibility as Per SLA of more than 1000 site’s MW Links including SDH, PDH, X-PIC and with Packet Radio Transmission.
• Trouble shooting of all types of Alarms (BTS and MW) and Customer Complaints within agreed SLA in co-ordination with Field Teams
• Managing all types of activities and outage analysis of NEC (iPaso link, Paso link NEO)
• Monitoring Networks through Network Management System (NMS/NOC)
• 24/7 support to field teams on all microwave related outages(Configuration of IDU, Vlan addition, Microwave link configuration
• Microwave product feature implementation(Xpic, RTA , AMR, Firmware up gradation etc)
• Managing all departments for daily O&M activities like BSS, Security, P&I and Fueling
• Meeting with Customer on daily basis to discuss Network situation and outages
• Keeping Telenor Network round the clock by keeping due coordination between client and Managed Services Vendors (Security, Fueling and P&I Sub-cons)
• Responsible for the Preventive Maintenance of BTS, BSC’s and Media Gateway Locations.
• Leading a team of Technical Engineers, mentoring and developing the staff technically and supporting them in their personal development
• Maintaining TCH Reports on daily basis
• Responsible for all kind MW Outages, Hardware Related Issues, Product Feature Implementations and Behavior.
• Escalation and Notification for Trouble Shooting of unresolved issues to SLM and follow up's till resolution
• Organizing weekly meetings with team
• Working on the Key Performance Indicator (KPI) sheets and Network Overview Reports (NOR) on daily basis.

کمپنی کا لوگو
BO ENGINEER
HITECH NETWORKS PVT LTD
جولائی ۲۰۱۲ - دسمبر ۲۰۱۲ | Peshawar, Pakistan

• Troubleshooting Of Quality Alarms, KPI & Worst Cell Issues i-e Antenna Connection Faulty, down Sites
• Resolving all types of Alarms affecting the Quality of Network. Such as Antenna connection faulty, Difference in Rx level, Low Mean Holding Time, RRU Link Broken, RRU Internal fault etc.
• Performing Rectification of Quality Alarms, KPI Issues & Worst Cells On BTS Sites.
• Hardware Configuration, Traffic Allocation At Abis Interface & EDGE Implementation, E1 Sharing & Troubleshooting Of Power Related Issues.
• Responsible For Fault Handling Of Environmental Alarms.
• Rectification of External alarms.
• Frequent On Site Visits During Installation Phase Of New Sites ,In Order To Keep Necessary Quality Checks
• Maintaining more than 1000 sites for Telenor in N-II region
• Working on Net Act, Net numen, Go Global (NEC I PASO), RMS software for back office support to FPs.
• Resolving all types of Alarms affecting the Quality of Network. Such as Antenna connection faulty, Difference in Rx level, Low Mean Holding Time, RRU Link Broken, RRU Internal fault etc.
• Responsible for Complex /Simple TRX Expansions

کمپنی کا لوگو
BSS ENGINEER
HITECH NETWORKS PVT LTD
جنوری ۲۰۱۲ - جون ۲۰۱۲ | Peshawar, Pakistan

• Maintenance of sites, doing the PM (Preventive maintenance) of site on monthly basis and CM (Corrective maintenance) of site on priority basis including media problems, Microwave, TRX cards , Power issues and rectifier problems.
• Microwave installation, Commissioning, Media E1 patching, Alarm patching.
• Complete site Installation, Micro and Macro BTS.
• Monthly PM of site which includes
• BTS/Node B System Maintenance
• Transmission System Maintenance
• UPS/DC System Maintenance
• Battery Bank/Rectifier Module System Maintenance
• Shelter/Equipment Room Maintenance
• Antenna/Feeder System Maintenance
• Earthling System Maintenance.

تعلیم

National University of Computer and Emerging Sciences
بیچلرز, , Telecommunications Engineering‎
Wireless Networks, Data Communication and Networks
CGPA 2.7/4
2012
Edwards College Peshawar
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), ‎
Mathematics, Chemistry, Physics
درجہ A
2008
Cadet College Razmak
میٹرک / او لیول, سائنس, ‎
Computer Science, Physics, Chemistry
درجہ A+
2006

پیشہ ورانہ مہارتیں

2 سال C++
3 سال Computer Systems Analysis
5+ سال Microsoft Office Suite
5+ سال Operations And Maintenance Telecom

زبانیں

ماہر پشتو
ماہر اردو
ماہر انگریزی