Working P.T.C.L Broadband DSL department at Quad play project.
Providing support to customer and field staff for Installation and basic troubleshooting services.
Providing Support about Broadband LAN/WAN, VPN,
Configuration.
Providing support about smart services of PTCL for customer home entertaining services like Smart TV, VOD, Smart Link etc.
Providing support to customer and field staff for PSTN Installation and basic troubleshooting services.
Compiling daily provisioning and services maintaining reports to ensure maximum customer retention.
Maintaining and building customer relationship for future services.