Conducted surveys with students upon course completion to gather feedback for improvement.
Answered phones and maintained student records.
Supported admissions process through application review and student registration.
Prepared course schedules and managed classroom staffing requirements for enrollment.
Design assignments and quizzes to monitor student learning outcomes.
Design and maintain database in learning management systems.
Trained faculty and staff to develop courses in learning management systems.
Planned and coordinated educational events and activities.
Use Excel sheet to maintain the result sheet

Teach computer science subject on inter level also bachelor level
Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
Collaborated with faculty and staff to create meaningful E-learning experiences.
Give E-learning Trainings to staff during COVID session.

Teach computer science subject.  

·   Installed and configured network printers and other peripheral devices.
·   Diagnosed and resolved hardware, software, LAN connectivity issues.
·   Evaluated software products to determine compatibility with existing systems.
·   Create Excel sheets for exam department to maintain results also create other word documents for exam department
·   Conduct exam session in college through the session
·   Also part of event management team.
Maintain the database on LMS

·   Maintained network hardware and software and monitored network to support network availability to end users.
·   Identified and immediately resolved issues with network devices.
·   Performed day-to-day LAN administration, maintenance, and support.
·   Recommended development of plans for systems development and operations.
·   Verified continuity of computer and telephone system services for users.
Backed up company data to distributed storage centers to avoid massive data loss.

·   Consulted with clients to assess travel requirements, document needs and discuss options.
·   Arranged hotel accommodations, cars or drivers and all related documentation.
·   Maintained thorough and accurate records of transactions..
·   Updated and maintained customer databases to increase customer retention.
Collaborated with colleagues to create and promote special travel packages

·   Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
·   Assisted call-in customers with questions and issues.
·   Completed data entry to record call notes.
·   Answered constant flow of customer calls with minimal wait times.
·   Tracked customer service cases and updated service software with customer information.
·   Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
·   Updated account information to maintain customer records.
Processed customer service orders promptly to increase customer satisfaction