خلاصہ

Communication expert - Creativity is the key and Critical Thinking is necessity.
Willingness to work under pressure, self-motivated, dedicated and hardworking.
Groomed myself as a preliminary SQA, a Business analyst and a full time Technical Writer.
I know the concepts of Software Development Life Cycle SDLC, Software Testing Life Cycle STLC and Document Development Development Life Cycle DDLC, and I can implement these concepts in the Technical Software documentations. Either it can be related to technical sides, user manuals, help guides, knowledge base, web content writing, blog writing, IT governance and software processes.

I have worked on Software Development Documentation as well as Software Testing Documentation. I have good working experience of around 2 years on RoboHelp and Macfare as online help tools. Along with these online helping tools I have worked on almost every documentation tool available in the market.
I have administrated Team Foundation Server TFS, worked on MS Project for a complete insurance application project with 40 resource allocations, Ms Visio, Ms Office, and Dreamweaver. I have learned the basics of Ms Operations Framework and I can work as Business Analyst as well.

تجربہ

کمپنی کا لوگو
Senior Technical Writer & Business Analyst
Systems Limited
فروری ۲۰۱۸ - موجودہ | Karachi, Pakistan

Senior Technical Writer and Business Analyst (CRM Competency)
- Technical and Business Proposal Writing (100+ International Proposals (Govt & Multinationals)
- Technical & Solution Design Documents
- Flow Charts, User Flows, Technical Flows
- UI/UX Technical Communication
- Product Documentation
- Use Cases, User Stories
- Help / Training Manual
- User Guide/ Process documents
- SDLC Documentation
- Marketing Pitch and Deck/ Presentations
- Demo Solution Preparations and Script
- Work Break Down Structure
- Multiple Project Planning on MS Project

کمپنی کا لوگو
Technical Proposal Writer
Live Wire Labs
ستمبر ۲۰۱۷ - فروری ۲۰۱۸ | Karachi, Pakistan

- Proposal Writing
- UI/UX Technical Communication
- Flow Charts, User Flows, Technical Flows
- Use Cases
- Wire-frames
- Prototype
- Work Break down Structure
- Help Manual
- User Guide
- Multiple Project Planning on MS Project

کمپنی کا لوگو
Senior Technical Writer
EDP Services (Pvt.) Ltd.
نومبر ۲۰۱٦ - اگست ۲۰۱۷ | Karachi, Pakistan

- Technical Assessment of Existing Core App Insurance Solution.
- Feature List of New Core App Insurance Solution.
- Gap Analysis of Existing Application.
- Conducting interview of end users and development teams.
- Implementation plan.
- Identified and working on 750 Technical User Stories of Existing Core App (Adamjee Life)
- Estimation Plan
- Installation and Configuration Guide
- Incident Report Form
- Software Evaluation Questionnaire
- Requirement Management Process
- Change Management Process
- Change Request Form
- Help Manual
- User Guide
- Multiple Project Planning on MS Project using SDLC Models
- Requirement Analysis for Agency Module.

کمپنی کا لوگو
Technical Writer plus SQA
Bank AL Habib Limited
فروری ۲۰۱۴ - نومبر ۲۰۱٦ | Karachi, Pakistan

- Prepared 400+ Technical User Stories of General Banking, Credits, ADC, General Services.
- Prepared Help Manuals of 300+ General Banking, 35+ Credits, 10+ ADC, and General Services modules.
- Use Cases, DB Matrix, Presentations, Business reporting for Architecture Team of Orbit Core Banking System.
- Maintaining Test Cases, Bug Reporting at MTM,Idea of auto and manual Build deployment. White box and Black Box testing, Checking of business flow in application.
- Used Team Foundation Server TFS for tasks updates of Application Life Cycle Management.
- Used Cisco Jabber, Author-IT and IBM LOTUS NOTES completely.
- Administrated Team Foundation Server.
- Produced documents of COBIT for implementation purpose.
- Administrator of RoboHelp document Tool to develop manual help text in multiple file types.
* RoboHelp tool produces context sensitive help text documents which can be embedded in application for end user. RoboHelp was procured by Bank AL Habib solely for technical writers to produce context sensitive help text documents.

کمپنی کا لوگو
Faculty
Aptech Computer Education
جنوری ۲۰۱۳ - مئی ۲۰۱۳ | Karachi, Pakistan

• Junior Faculty at APTECH Shahrah e Faisal branch. From Jan-2013 to May-2013.
- Taught HTML, CSS, JavaScript, JQuery, Wordpress, Dreamweaver, C, C#, Java.

کمپنی کا لوگو
Networking Internee
Dawood Yamaha LTD
دسمبر ۲۰۱۱ - جنوری ۲۰۱۲ | Karachi, Pakistan

30 Days Internship

• Internship of Networking Administration at DYL Motorcycle Limited. From Dec-2010 till Jan-2011.
- Implemented DHCP Server and Active Directory using Windows Server 2003 at DYL IT Department.

کمپنی کا لوگو
Jr. Sales n Marketing Officer
Micado Pvt ltd.
جون ۲۰۰۷ - دسمبر ۲۰۰۷ | Karachi, Pakistan

• Internship as Assistant Sales & Marketing Officer at MICADO Pvt. Ltd. From Aug-2007 till Dec-2007
- Learned entire business workflow, sale invoice, quotation, business reports, and presentations.

تعلیم

Sindh Madressatul Islam University
ایم فل, Master in Business Administration‎
Project Management, Operating Research, Marketing Management
مکمل
2018
University of Karachi
بیچلرز, , Bachelors in Computer Science‎
Computer Science
CGPA 2.6/4
2013
Hamdard University
انٹرمیڈیٹ / اے لیول, , FSc (Pre Engineering)‎
Pre Engineering
فی صد 66%
2007

پیشہ ورانہ مہارتیں

ایک سال سے کمAdobe Photoshop
ایک سال سے کمCMS Made Simple
3 سال Help and User Manual, Process Documents
1 yearHTML5
1 yearJoomla
ایک سال سے کمMagento
1 yearMS SQL Server
4 سال MS Visio
ایک سال سے کمObject Oriented Modeling
2 سال OOP
ایک سال سے کمPHP
3 سال Robo Help Documentation Tool
1 yearSoftware Analysis
1 yearSoftware Development Tools
2 سال SQL
2 سال SRS, FRS, BRD, USE CASES
5+ سال Strong Communication skills
4 سال Technical Writing
1 yeartelly
2 سال Visual Basic
2 سال Writing Proposals
ایک سال سے کمXHTML
ایک سال سے کمXML/XSL

زبانیں

ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے

Abdul Ghani Shahzaib آپکے جاننے والے

kamran ali
Aptech Computer Education