I have worked for around 13 years in UAE in different fields such as Retail banking, credit, customer services then was moved to OIL and Gas worked as Senior office admin with AGM and CEO for 7 years.
since i came back i am in touch with call centre industry
Looking for long term job as i had big family to support
Service Ambassador'- TCS Self
Spanish based rental car brokers, handling customers via phone, chat and emails from all parts of the world
Also do content writing and translation in Arabic
Handling team of around 10 people along with boat charter team as well
Was handling 4 guys team and was taking booking from Falcon taxis , covering (Aylesbury) area and doing some booking for westfield chauffeur (OXFORD)
its inter continental limo's working in Manhattan, covering CT, NJ, QUEENS, LONG ISLAND, NY, i am handling all the dispatching issues, such as calls, text messages, emails, getting job from American express and EY...
Handling queries of the customers from UK, Austrilia, Singapore, UAE, its pure customer service inbound job
Team Lead . Leading 14 agents UK based unsecured mortgage campaign
Handling all the customer service department