Responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects, and ensures company messages are consistent.

Working as HR Officer in Saudi Turkey my job responsibilities are to Provide support to project managers, team lead and staff to develop skills and capabilities of staff.
Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
Provide information and assistance to staff, supervisors and council on human resource and work related issues.
Perform other related duties as required as assigned by senior management.

Used TEMS investigation for LTE drive testing.
Performed HSDPA, HSUPA test (average throughput for UL/DL) process status attach/detach.  
Performed cluster drive using provided street and city maps.
Tested coverage for voice calls downlink/uplink, handovers, signal verifications, site verifications, provide technical support to team leads as required.

My job responsibility are to Taking ownership of technical issues, and working with our development group to resolve more advanced issues when necessary.
Work with all personal and outside contacts to satisfy clients and achieve company goals.
Identify areas of improvement in the company and assist in creating and implementing solution.
Resolving escalated customer complaints without the need for team lead intervention.
Documenting troubleshoot and problem resolution steps.
Participation in providing training to customers as required

Monitor all assign cases for customer support and update all activities on company tracking system.
Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for same.
Manage all customer issues and is required escalate it to required departments
Maintain accurate customer documents and prepare reports for all issues and resolutions.