I had done a culinary diploma from Hashoo foundation and done 5-month training in Marriott hotel Islamabad. besides that, I had worked in a call center for 3 months and have good knowledge about computer.i have worked in different fields related to customer support and services. where I delivered my best performance which was appreciated by my senior management of Pakistan and management outside of Pakistan.
To work in an organization where I can use my skills and knowledge to deliver value-added results as well as further enhance my learning and develop my career, which would enable me to enhance my skills while fulfilling organizational goals.
Project PCM & En Pointe Technologies
Providing Account Executives back‐end support for their assigned accounts.
Researching, creating and customizing quotes for the parts requested by the
Well trained in SAP client 300, MS Excel, PDF, and company based CRM to
facilitate the sales.
Ensuring that the correct part, compatible part or the comparable/ replacement
is quoted along with the availability.
Creating Bill of materials (BOMs) using Cisco and Hewlett Packard Enterprise
(HPE) Tools and creating customer quotes based on the generated BOMs.
Provide sales reports to Accounts Executive on a monthly basis.
Incorporating customer purchase orders in the CRM/SAP regularly.
Ensuring that all the information on various information management systems
regarding the processed orders are up‐to‐date.
Working with different teams like purchasing, billing, status etc. to ensure timely
delivery of the product and customer satisfaction.
Coordinating with different IT related vendors/manufacturers/service providers
for quotations and delivery of goods and services.
Major Vendors / Manufactures/ service providers
CISCO / SmartNet / Webex | Hewlett Packard |Dell | Lenovo | Kingston |
Western Digital | APC | Sony | Sony | Panasonic | Acer | Samsung | LG |
Huawei | Intel | 3rd Party Vendors & manufacturers |
County of Loss Angeles (Government account) | State of California
(Government account) | County of San Bernardino California (Government
account) | County of Minnesota (Government account) | State of Minnesota
(Government account) | Miami‐Dade County, Florida (Government account)
City & County of San Francisco (Government account) | New Mexico
(Government account) | County of Salinas (Government account) | County of
Sonoma (Government account) | Toshiba (Commercial account) | Lenovo
(commercial account) | Taco Bell (Commercial account) | Harbor freight Tool
Project HIFood a website based food delivery system.
Managing admin panel and updating the current status and pricing of products on site.
Receiving and processing orders on a daily basis.
Keep track of daily orders
Creating a detailed report of daily, weekly and monthly orders.
Keep track of the cash flow provided to riders as well as managing their schedule.
Submitting the generated profit on orders bi-monthly along with a detailed report of the orders.
Dealing with customers and resolving their issues.
Meeting with clients to get new brands on-board
Creating new deals & offers by collaborating with old and new clients.
Learning and exploring different kitchens and Cuisines.
Handling and maintaining the live station in Nadia Coffee shop in Marriot Hotel from breakfast to Hi-Tea.
Ensuring the implementation of ISO and HACCP.
Preparing the station for breakfast lunch and Hi-Tea and making sure everything is available.
Making sure that all the items in buffet are fresh and well presented.
Worked in the following kitchens:
Pakistani/BBQ Kitchen (3 months)
Bakery (3 months)
Chinese (2 Months)
Italian (1 Month)
Ala Carte /Live (4 Months)
Understanding the script of the campaign provided by the client.
Ensuring that the pitch is delivered to the customer in a brief yet clear manner to generate sales.