خلاصہ

I had done a culinary diploma from Hashoo foundation and done 5-month training in Marriott hotel Islamabad. besides that, I had worked in a call center for 3 months and have good knowledge about computer.i have worked in different fields related to customer support and services. where I delivered my best performance which was appreciated by my senior management of Pakistan and management outside of Pakistan.
My Objective.
To work in an organization where I can use my skills and knowledge to deliver value-added results as well as further enhance my learning and develop my career, which would enable me to enhance my skills while fulfilling organizational goals.

پراجیکٹس

Food Hygiene
HiFood.pk

تجربہ

کمپنی کا لوگو
Key Account Manager / ISR / Hardware sales specialist / IT consultant
Fliegen IT Solutions (Pvt.) Ltd.
اگست ۲۰۱۷ - مارچ ۲۰۱۹ | Islamabad, Pakistan

Project PCM & En Pointe Technologies
 Providing Account Executives back‐end support for their assigned accounts.
 Researching, creating and customizing quotes for the parts requested by the
customer.
 Well trained in SAP client 300, MS Excel, PDF, and company based CRM to
facilitate the sales.
 Ensuring that the correct part, compatible part or the comparable/ replacement
is quoted along with the availability.
 Creating Bill of materials (BOMs) using Cisco and Hewlett Packard Enterprise
(HPE) Tools and creating customer quotes based on the generated BOMs.
 Provide sales reports to Accounts Executive on a monthly basis.
 Incorporating customer purchase orders in the CRM/SAP regularly.
 Ensuring that all the information on various information management systems
regarding the processed orders are up‐to‐date.
 Working with different teams like purchasing, billing, status etc. to ensure timely
delivery of the product and customer satisfaction.
 Coordinating with different IT related vendors/manufacturers/service providers
for quotations and delivery of goods and services.
 Major Vendors / Manufactures/ service providers
 CISCO / SmartNet / Webex | Hewlett Packard |Dell | Lenovo | Kingston |
Western Digital | APC | Sony | Sony | Panasonic | Acer | Samsung | LG |
Huawei | Intel | 3rd Party Vendors & manufacturers |
 Major Accounts
 County of Loss Angeles (Government account) | State of California
(Government account) | County of San Bernardino California (Government
account) | County of Minnesota (Government account) | State of Minnesota
3
(Government account) | Miami‐Dade County, Florida (Government account)
City & County of San Francisco (Government account) | New Mexico
(Government account) | County of Salinas (Government account) | County of
Sonoma (Government account) | Toshiba (Commercial account) | Lenovo
(commercial account) | Taco Bell (Commercial account) | Harbor freight Tool
(Commercial account)

کمپنی کا لوگو
Assistant Project Manager
ITSOLHUB
اگست ۲۰۱٦ - مئی ۲۰۱۷ | Islamabad, Pakistan

Project HIFood a website based food delivery system.
 Managing admin panel and updating the current status and pricing of products on site.
 Receiving and processing orders on a daily basis.
 Keep track of daily orders
 Creating a detailed report of daily, weekly and monthly orders.
 Keep track of the cash flow provided to riders as well as managing their schedule.
 Submitting the generated profit on orders bi-monthly along with a detailed report of the orders.
 Dealing with customers and resolving their issues.
 Meeting with clients to get new brands on-board
 Creating new deals & offers by collaborating with old and new clients.

کمپنی کا لوگو
Trainee- Food Preparation and Culinary Arts
The Marriott Hotels
ستمبر ۲۰۱۵ - دسمبر ۲۰۱۵ | Islamabad, Pakistan

 Learning and exploring different kitchens and Cuisines.
 Handling and maintaining the live station in Nadia Coffee shop in Marriot Hotel from breakfast to Hi-Tea.
 Ensuring the implementation of ISO and HACCP.
 Preparing the station for breakfast lunch and Hi-Tea and making sure everything is available.
 Making sure that all the items in buffet are fresh and well presented.

Worked in the following kitchens:
Pakistani/BBQ Kitchen (3 months)
Bakery (3 months)
Chinese (2 Months)
Italian (1 Month)
Ala Carte /Live (4 Months)

کمپنی کا لوگو
Call Center Representative
micronox
ستمبر ۲۰۱۴ - فروری ۲۰۱۵ | Islamabad, Pakistan

 Understanding the script of the campaign provided by the client.
 Ensuring that the pitch is delivered to the customer in a brief yet clear manner to generate sales.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان فارمیسی, Private‎
, Anthropology and Sociology, Education
فی صد 60%
2018
private
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, intermediate‎
Applied Psychology, Anthropology and Sociology, Social Work
فی صد 47%
2016
imcb f-7/3
میٹرک / او لیول, , Matriculation in Computer Sciences‎
Science
2013

پیشہ ورانہ مہارتیں

2 سال communication skills
3 سال management
2 سال MS Word
3 سال Attention to detail
2 سال Business Management
3 سال Communication
ایک سال سے کمculinary arts
ایک سال سے کمCustomer Analysis
ایک سال سے کمCustomer Care
3 سال Customer Support
2 سال English Fluency
2 سال Good corporate skills
1 yeargood market relations
2 سال Good Written & spoken English
3 سال Microsoft Office
2 سال MS Powerpoint
3 سال Negotiation
2 سال Persuasive / Sales Ability / Negotiation Skills
2 سال Sale techniques
3 سال Sales
3 سال Sales Support Tools
ایک سال سے کمSelling Skills
3 سال Strong interpersonal communication and writing
2 سال Supply Chain
2 سال Target Marketing
2 سال technology procurement
2 سال Vendor Management Skills

زبانیں

متوسط اردو
متوسط انگریزی