A skillful, energetic and enthusiastic professional with 4 years of extensive experience in the field of
E-Commerce, Customer Service, Telemarketing & International Talent Acquisition for big clients
like Deloitte, JPMC, Infusion, KPMG, etc.
Experienced with creating, editing & maintaining new and existing product listings in amazon.com
Successfully supervised & closely monitored the whole online exchange process which includes
order/task management, production, shipment, updating tracking info.
Experience of managing the logistics and procurement primarily including handling supplier
Hands-on experience for almost 2 years of producing exclusive customer service plans for
executives on world's biggest and most customer centric online marketplace Amazon.com
Extensive experience of recruiting and placing seasoned IT professionals for clients including 4
consulting clients like Deloitte, KPMG, PWC, E&Y & JPMC. Other clients included Infusion, NOV,
A true team player with experience working with heterogeneous team members while helping each
other in achieving personal and team
Excellent written and oral communication skills having great interpersonal and team working
Evaluated and screened potential hires, and assist them through the interview and
Led and directed the successful candidate through the hiring and on-boarding
Facilitated recruitment from defining skill needs to building the talent pool and hiring
Documented interactions, outreach, and screening results as well as staffing metrics
Developed social media (LinkedIn, Twitter, and Facebook) recruiting opportunities to
identify applicants and secure referrals. Extensive and effective use various job boards
like Bullhorn, Monster, Dice, etc.
Built and maintain Database of potential candidates to create leads for the business
for future as well
Used effective negotiation skills to negotiate the pay rates to match the clients’ range
and as well as make a good profit for the company
Sourcing & Recruiting Specialties: SAP functional & technical Professionals,
Java/J2EE, .NET Developers, UX/UI Designers/Developers, UX Architects, Web
Developers, NetSuite Senior Techno-Functional, Dell Boomi, SFDC Architects and
Developer, Executive Search, Technical Architects/Leads/PMs, Solution Architects
Directed the allocation of materials, supplies, and finish products
Developed relationships with supplies and customers
Ensured that the production stays on schedule
Design strategies to minimize the cost or time required to move goods
Responsible for creating & updating product listings, lead time, images, listing literature
Responsible for planning and implementing customized promotions and advertisements
Promoted the company on social media i.e. Facebook, Google+, etc.
Helped customers with sizing, order tracking, customization & any possible query they have
In-charge of up-selling to existing customers routing emails & SMS for any update made to the catalog until the policy change from amazon
Feedback and Review Gathering from customers
Held responsible for carrying out Sales Development activities through live Calls &
emails with potential clients i.e. companies providing innumerable goods and services
to US Government Agencies, Counties, School Districts, Universities, etc.
Pursuing decision makers to go through online demonstration of the Procurement
Client Coordination for any queries Offshore Executives have.
Live Demo Transitions & Transfers.
Training new Team members
Daily Status Reporting to the Management.
Provided extensive Quality Assurance and Enhancement for the Off-shore teleresearch
and data collection project.
Held responsible for analyzing and testing the processed data by the Research
Used to monitor the conversations and overall Quality of Different Teams.
Performed exclusive coordination activities with teams and Individual team members
for any Quality Enhancement issues and Giving Feedback to the Upper Management
Having Conversation with Companies All over U.S.A in order to Gather Employment
Target Achievement of daily 320 Leads Generation.
Work Under Deadlines and Pressure as had to Manage 320 leads a day from 52
states of US and Canada working in 6 different Time zones.
Contributing with team work to achieve given Individual and Collective Team Targets.