خلاصہ

-Sound knowledge of the finance administration and technological approach for the analysis and implementation of the projects.
-Highly motivated and creative individual with 4 years of customer service experience in 4 different call centers. Track record of providing customer care goals in compliance with company rules and regulations. A friendly and helpful individual who is able to tackle all kinds of situations effectively.
-Ability to resolve queries and issues concerning pension, tax filing, insurance policies and regulations.
-Knowledge of banking rules and regulations concerned with the company accounts.
- Talent to develop and implement capital expenditure plans.
- Believer of team work, with confidence of handling the task alone as well.
- Efficient time-management skills.
- Hard-working, dedicated and sincere towards profession

پراجیکٹس

Askari Bank Limited

تجربہ

کمپنی کا لوگو
Limo - Dispatcher
NYNS-4 International
فروری ۲۰۱۹ - موجودہ | Lahore, Pakistan

I am working as limo dispatcher

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Customer support representative
Mosaic Solution
مارچ ۲۰۱۷ - جنوری ۲۰۱۸ | Lahore, Pakistan

It is live chat support.

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CSR
TransData International
ستمبر ۲۰۱۵ - فروری ۲۰۱۷ | Lahore, Pakistan

I resigned from there

کمپنی کا لوگو
Internet Banking
Pac-Invest
ستمبر ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
Reservation Officer
SF Limo Express
اگست ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

I was working there as reservation officer. I use to make different reservations as per client requirement. There was email support and phone support as well. The main responsibilities were to make the reservations, track the driver and give a call to driver to inform him about his coming job.

کمپنی کا لوگو
Telesales Representative Officer
Global bridge communications
فروری ۲۰۱۴ - فروری ۲۰۱۵ | Lahore, Pakistan

کمپنی کا لوگو
Customer Service Representative
ibrama communications
مئی ۲۰۱۳ - فروری ۲۰۱۴ | Lahore, Pakistan

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Insurance & Risk Management, Banking & Finance
CGPA 3.2/4
2020
University of the Punjab
بیچلرز, بیچلرز ان سائنس, Bsc (hons.) Chemistry (continue)‎
Chemistry
CGPA 3.1/4
2017
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, ‎
درجہ B+
2016
Govt. Degree College pasrur
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), ‎
Insurance & Risk Management, Banking & Finance
درجہ B+
2013
Pakistan Adventist Seminary High School & College
میٹرک / او لیول, سائنس, ‎
Biology, Chemistry, Physics
درجہ A
2011

پیشہ ورانہ مہارتیں

2 سال Accidental Insurance
2 سال Auto Insurance
4 سال B2B Marketing Strategy
2 سال Casualty Insurance
2 سال Chat Support
2 سال Client Follow-up
1 yearDirect Sales
4 سال eCommunications
2 سال Email Support
2 سال General Insurance
2 سال Health Insurance
2 سال Labor Laws
2 سال Liability Insurance
2 سال Life Insurance
5+ سال Marketing Communications
2 سال Marketing Leadership
2 سال Marketing Management
2 سال Reservations
1 yearSelling Skills
2 سال Utility Law

زبانیں

ماہر انگریزی