I have vast experience of customer services as Backup to Team Lead.please consider to review my profile for this job
Working as an Account Manager to the clients
I was working there as online customer care officer. I deal with queries and complaints of the customers on all social media platforms, calls and emails as well.
To handle all the queries and complaints on social media like Facebook, Instagram, emails, Whatsapp, phone and other mediums.
Resolve customers complaint pertaining to different products.
Also worked as 2nd Team Lead in the evening shift.
I opted out good will on warid mobilink merger
• Telenor Project 345 (Customer Care)
• Worked as Customer Relation Officer.
• Computer Support to different departments.
• Documentation of office matters
• Preparing official letter
• Coordination with vendor for media rectification.
• Preparing waving, products, sizing reports.