خلاصہ

I have vast experience of customer services as Backup to Team Lead.please consider to review my profile for this job

تجربہ

کمپنی کا لوگو
Account Manager
Pehchan Digital
جنوری ۲۰۲۱ - موجودہ | Lahore, Pakistan

Working as an Account Manager to the clients

کمپنی کا لوگو
Online Customer Care Officer
Kitchen Cuisine
ستمبر ۲۰۱۹ - اپریل ۲۰۲۰ | Lahore, Pakistan

I was working there as online customer care officer. I deal with queries and complaints of the customers on all social media platforms, calls and emails as well.

کمپنی کا لوگو
Online Customer Support Officer / Social MEDIA EXPERT
Unze London
مئی ۲۰۱۷ - ستمبر ۲۰۱۷ | Lahore, Pakistan

To handle all the queries and complaints on social media like Facebook, Instagram, emails, Whatsapp, phone and other mediums.

Resolve customers complaint pertaining to different products.

Also worked as 2nd Team Lead in the evening shift.

کمپنی کا لوگو
Call Center Representative
Mobilink GSM (PMCL)
اگست ۲۰۱۱ - دسمبر ۲۰۱٦ | Lahore, Pakistan

I opted out good will on warid mobilink merger

کمپنی کا لوگو
Customer Relation Officer
Telenor
جولائی ۲۰۱۰ - جولائی ۲۰۱۱ | Lahore, Pakistan

• Telenor Project 345 (Customer Care)
• Worked as Customer Relation Officer.
• Computer Support to different departments.

کمپنی کا لوگو
Assistant to Cost Accountant
SAMIN TEXTILES LTD
جولائی ۲۰۰۹ - جولائی ۲۰۱۰ | Lahore, Pakistan

• Documentation of office matters
• Preparing official letter
• Coordination with vendor for media rectification.
• Preparing waving, products, sizing reports.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
Maths, Stats & Economics
درجہ B+
2009
DA Degree College for Women
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.sc Pre Engineering‎
Maths, Physics, chemistry
درجہ B+
2004
National Foundation Girls High School Lahore
میٹرک / او لیول, سائنس, Matric‎
Physics, chemistry, biology
درجہ A+
2002

پیشہ ورانہ مہارتیں

ماہر debates
متوسط Leadership
ماہر NTHLR
ماہر Official Assignments
ماہر Seibel Crm
ماہر Speeches
متوسط Strong Communication
متوسط Trained New Hires

زبانیں

ماہر اردو
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں