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خلاصہ
Over 14 years of experience in fulfillment, warehousing, inventory management & Logistics. I have experience with multinational clients in Africa and Middle East. Also, I have played a vital role and led projects in Pakistan with Emirates Group, Metro Cash & Carry, OLX Group & Ailaaj Healthcare (Fazal Din Group).
Achivements
Ailaaj Healthcare:
- Increased the work efficiency and save the 1.4 Mil PKR annual cost by reducing manhours in Central Warehouse.
- Help to develop the POC, then updated version of the product “MVP” for the hospital pharmacy to reduce the billing time from 3 minutes to 5 seconds.
- Made strategy and control bounce rate to increase the OPD sales from 0.8 Mil PKR to 02 Mil PKR in 3 months.
Olx Group Pakistan:
- Successfully opened Olx Mall Warehouses (Fulfillment Centers) in short period of time in Lahore & Karachi.
- Got Awarded on smooth execution of mega campaign with low complaint ratio at 0.03%.
Metro Cash & Carry Pakistan:
- Acquisition of new potential areas for Grocery Delivery and enhance the delivery range from 12km to 18km.
- Reduced operational cost from 22% to 8%, which impacts good on PnL.
- Start off operations with 18 orders per day and increase the number 66 per day in 3 months.
- Expand the operational capacity from 02 stores to across 10 stores.
- Awarded Best Star Performer & Good Customer Services.
- Lead successfully 72 Mil PKR Online Qurbani Project throughout the all stores with 200+ growth from PY.
Sharaf Group, Pakistan:
- 1st Best Employ Awarded in Sharaf Logistics in recognition of my outstanding performance and taking over the Reckitt Benckiser warehouse project in 6 days.
Projects
1- Project AHP- Ailaaj Hospital Pharmacy -Ailaaj Healthcare
a. Replacement of Retail outsourced system
b. Help to develop the POC, MVP and the final product
2- Project Inventory Optimization through Pareto Analysis - Ailaaj Healthcare
a. Performed 80/20 rule to know inventory classifications & wise buying
3- Canary7 WMS Implementation & UAT Olx Pakistan
a. Help product team to make changes in Wave picking module.
b. Bad Inventory Handling Process (Write-Off)
4- Nationwide Launching of Online Stores, Qurbani & Express Delivery Project- Metro Pakistan
a. Launched the all 10 online stores for home delivery.
b. Made qurbani & express delivery execution plan and implement throughout the all stores successfully.
5- Material Move Order – Al Mashariq Group Saudi Arabia
a. Suggest changes in the issuance as per the operations requirement and then implement at all 36 stores smoothly.
6- IBA & OBA- Sharaf Logistics Nigeria
a. Implement the activities to maintain the stock accuracy in all 3 back of factory warehouses in first week.
تجربہ
Senior Manager Warehouse & Logistics
Heading & managing the Fulfillment center (Mid Mile & Last Mile Order cycle) & originating pharmacy operations with regards to planning, Controlling, monitoring all operational activities. Developed the WMS revamp plan & stories of Pharmacy POC & MVP product with engineering team.
eCommerce Operations Manager (Warehouse)
Responsible for Expansion of operational capacity, training of new leads, HUB operations, complete Order Fulfilment Process & Inventory Operations. Coordination and liaison with the other cross Functional Managers to ensure the timely Order Fulfilment Process, Storage and Inventory Re-Order planning to meet the needs of business.
Manager In-Store Operation E-Commerce (Centerally)
Defined SLAs & KPIs to meet company goals. Lead, Managed and Monitored the day-to-day Food and Non-Food operations nationwide at all 10 locations. CapEx and OpEx budgeting and planning for nationwide operations. Optimizing ops cost to serve to improve operational EBIT and overall profitability.
Department Manager- Warehouse & E-Commerce Operations
Analyzed operations, developed and implemented processes and procedures to improve efficiency and cost effectiveness. Developed SOPs, inventory management systems, order management systems, logistics and inventory levels.
Store Team Lead
Developed, implemented and maintained appropriate processes, procedures and practices for all areas of the warehouse and logistics function. Perform analysis as supply chain member for slow moving/ Obsolete/ Surplus/Expire/ Dead inventory and revise Min/Max & Safety stock of items . Also, maintain Min/ Max & Safety stock levels.
Warehouse Specialist
Managed the whole Warehouse Operation (Inbound and Outbound) in Dry, Liquid, Cold Storage and VAS. Coordination with client for upcoming sales strategy, toss activities and distributor’s priorities.
Warehouse System Manager
Develop & Implement the ERP process flow from Production to the end of way bills. Provide the daily stock movement plan for next day shipments after comparing clients back orders.. Management of third party/co-packer’s offsite inventory Conferring and coordinating activities with other departments inside the factory.
Shift Incharge – Logistics & Warehouse Operations
Ensure on time replenishment should done and to complete the picking and ensure daily random cycle count after every dispatch. Posting of DA’s (Dispatch Advice), issuance of gate pass, posting of inbound & outbound vehicles/DAs (GRN) Goods Received Notes through ERP Dashboard.
Warehouse Officer
Performed lot of activities during this period (Inbound, Putaway, Inventory cycle counts, Picking of orders, Outbound)
