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خلاصہ
I am a young dynamic and result oriented professional with Eight years of successful experience. Energetic and goal oriented with a genuine passion for strategy and business analysis with a well rounded background in supporting a progressive organization in optimizing performance and growth. Currently working in Jazz (PMCL) in Business Service Division as "Sale processing & Activation Executive"- Customer Life Cycle Management (B2B Segment) where my key responsibilities includes Back End Sale Operations and support, efficiently performing assigned activities within defined KPI's.
پراجیکٹس
تجربہ
NATIONWIDE COORDINATOR (AT SALES OPERATION CENTER)
Provided sales support services to Corporate and ES sale teams (B2B, B2G, B2C) nationwide.
New sales documents vetting for corporate customers as per PTA requirement and defined SOPs of the company.
Managed operational issues of sales team regarding documents vetting and activation of sales.
Acquired approvals from the higher management for customer retention and good customer experience.
Always tried to achieve customer satisfaction on top Priority.
Responsible for activation of new sales of corporate clients.
Cater technical complaints and forwarded to concerned departments for timely resolution.
Liaison with different departments mainly including finance and marketing for facilitate business communication services to corporate clients.
Execute all CRM related queries of corporate clients .
Administrator
Daily entries of time Sheets of General Labor.
Making daily reports for Logistics-MES-HSE departments.
Marking attendance for employees.
Providing assistance in all type of backend Operations.
To reserve a particular material for a specific job when so required.
To issue materials only in required quantities against authorized requisition notes/material lists.
Collect and maintain PC inventory.
Support staff in assigned project based work.
Other duties as assigned.
