خلاصہ

Customer Support Specialist with diverse background in Software, telecom and construction companies. I am currently working as customer support and quality assurance in WebHR which is recognized by PC Magazine as the #1 HR Software in the world from 2015 to 2016 and also recognized by Gartner is #1 cloud-based HR Software globally and still remains in top 5 HR software listings.

پراجیکٹس

Railway Tracking System

تجربہ

کمپنی کا لوگو
Customer Success Officer
WebHR
جولائی ۲۰۱۹ - موجودہ | Hyderabad, Pakistan

·         Customer Support mainly to US, Europe and Canadian clients.
·         24/7 WebHR Live Chat support.
·         Online WebHR demonstrations for marketing to new clients.
·         Quality assurance and technical work to spot bugs from the system to get it fixed.
·         Catering to client’s feature requests and communicating to developers.
·         Solving support tickets and communicating the issues to the developers.
·         WebHR includes modules like Employee database, Benefits, Payroll, eSignature etc.

کمپنی کا لوگو
Assistant Planning Engineer
SPARCO Construction Company
اگست ۲۰۱٦ - موجودہ | Tando Mohd Khan, Pakistan

کمپنی کا لوگو
CMS Operator
SMS ESS company
جنوری ۲۰۱٦ - جولائی ۲۰۱٦ | Karachi, Pakistan

کمپنی کا لوگو
Customer service representative
ZONG
فروری ۲۰۱۵ - جون ۲۰۱۵ | Hyderabad, Pakistan

I am a telecommunication graduate and currently looking for a job in telecommunication field

تعلیم

Plurasight.com
سرٹیفیکیشن, ‎
نامکمل
2020
Mehran University of Engineering & Technology
بیچلرز, , Bachelor in Telecommunication Engineering‎
Telecommunication
2014

پیشہ ورانہ مہارتیں

متوسط Adminstration Knowledge
ماہر Boutique Knowledge
متوسط Business Development Strategies
ماہر Committed Customer Services
ماہر Customer Relationship Management
ابتدائی Customer Service
ماہر Customer Services
ماہر Customer Success
ماہر Customer Support
ماہر Email Etiquette
ماہر Fluency in Bengali
ماہر Help Desk
ماہر Lab Knowldge
ماہر Live Chat Handling
ماہر Marketing AssessmentMarketing Assessment
متوسط Official Assignments
ابتدائی Report Writing
ابتدائی Surviellence and Radio Alarm system
ماہر Tawk.to
ماہر Tech Savvy
ماہر Technical Support
ماہر WebHR Software
متوسط Writing Skills
ماہر Zendesk

زبانیں

ماہر سندھی
ماہر سرائیکی
متوسط اردو
ماہر انگریزی

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