خلاصہ

GoGlobal-Travel Adviser (Sep 2017 to Jan 2019)
1. Maintain Database of clients
2. Handle clients on calls
3. Documentation for Visa
4. Prepare Visa application & Forward to final destinations
5. How to make booking on Sabre & how to cancel

PTCL-Customer Support Executive (Nov 16- Sep 17)
1. Obtains client information by answering telephone calls.
2. Resolve their issues on calls or registered complaints for the issues.
3. Inform clients regarding their complaints.
4. Forward complaints to relevant department to follow and resolve as soon as possible.
5. Maintain database of products.
6. Route calls when needed.
7. Inform the client regarding new products.


INTERNSHIP:
Askari Bank
Al-Baraka Babk
1. Preparation of Account Opening
2. Receiving & Processing of O/W Clearing Cheques & Return Instruments
3. Review Customer Profile/KYC & due dealing diligence of Customer
4. Issuance of ATM/Debit Card to the Customer
5. Third Party mandate processing
6. Ensure that the Client instruments for change in database i-e Address, Phone Number, change of signature are properly checked and signature verified before the same is scanned and sent to the CPU for the updating Client database
7. To ensure timely processing and delivered of PAYORDERS against customer request according to laid down procedure
8. To maintain upgrade branch notice board as per check list

I want to get job in a reputed firm and then getting highest position in that organization & want to face new challenges..