خلاصہ

Organization: Halo Informatics UK (Feb 2022 – Cont.) HRSA


Key Responsibilities 



  • Assisting with day to day operations of the HR functions and duties. 

  • Providing administrative support to Human Resource executives. 

  • Compiling and updating employee records. 

  • Deal with employee requests regarding human resource issues, rules and regulations. 

  • Assist in payroll preparation by providing relevant data. 

  • Properly handle complaints and grievance procedure. 

  • Answers the telephones, emails and responds to the relevant queries.


Organization: OLX Online Classifieds (June 2021-Cont.)


Key Responsibilities



  •   Prepare regular reports on expenses and office budgets.

  •   Maintain and update company databases.

  •   Organize a filing system for important and confidential company          documents.

  •   Answer queries by employees and clients.

  •   Update office policies as needed.

  •   Arrange travel and accommodations.

  •  Schedule in-house and external events.

  • Handle requests, feedback, and queries quickly and professional.



  • Direct all hiring and training procedures for new employees

  • Assess training needs and coordinate learning and development initiatives for all employees

  • Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have

  • Promote a positive and open work environment where employees feel comfortable speaking up about issue


Organization kinetic Pakistan ( 2015-2018)

Key Responsibilities
Bussiness support executive
Plaining and setting up meetings
Contacting potential clients via email or phone.
Providing management with feesback
Training personal and helping team members develop their skills
Plaining and arranging business tours
Negotiate with clients for efficient survives delivery
Respond to client inquiries and find solutions to client issues
Organization Nestle Pakistan Ltd. (Apr 2013 Aug 2015)

Key Responsibilities

Marinating good relations with internal and external customers.
Contribute to team efforts by accomplishing related results as needed.
Manage and perform multi-tasking responsibilities.
Provide outstanding customer services.
Organize and set priority for smooth work flow.


Organization PTCL (Pakistan Telecommunication Company Ltd.)
(June 2012- Jan 2013)

Key Responsibilities

I worked as customer services respondent. I deal with the customers to justify their answers and efficient dealing of complaints to completion and enabling satisfaction of customer.
Meet the Quality standards set by Call center management.
First call resolution and attaining the customer and justifying our answer.
Coordinating with Management about better opportunities, dealing with the customers.

تجربہ

کمپنی کا لوگو
HR Specialist
Halo Informatics
فروری ۲۰۲۲ - موجودہ | Lahore, Pakistan

Currently i am amanging all these tasks here!

Assisting with day to day operations of the HR functions and duties. 
Providing administrative support to Human Resource executives.
Compiling and updating employee records. 
Deal with employee requests regarding human resource issues, rules and regulations. 
Assist in payroll preparation by providing relevant data.
Properly handle complaints and grievance procedure. 
Answers the telephones, emails and responds to the relevant queries.
Bulk changes to supervisions.
Resetting of staff timesheets at management request. 
Add / amend annual leave entitlement for contract changes.
Add / assign other types of leave entitlement e.g. compassionate leave, unpaid leave, jury service. 
Password resets for the employee’s profile on the system. 
Updating on the completion of onboarding plans, probation periods and DBS.
Completion of staff reference requests in accordance with the procedure set out with regards to employment confirmation and financial requests.
Monthly processing of staff leavers and archiving of eFiles

تعلیم

Forman Christian College
بیچلرز, , BA hons mass communication‎
mass communication
2012

پیشہ ورانہ مہارتیں

متوسط travel management
ماہر administration
ماہر Friendly Personality
ماہر hardworking
ماہر optimistic
متوسط Accounts
متوسط Analytical Skills
ابتدائی Business Development Programs
ابتدائی Business Travel Management
متوسط Client Dealing Skills
متوسط Conservation Awareness
متوسط Data Management
ماہر Determined
ابتدائی Employee Relations Management
ماہر Energetic Skills
متوسط English Language Skills
ابتدائی Excellent Presentation Skills
ابتدائی Handling Assignments
ماہر HR Operations
متوسط HR Software
ابتدائی Human Recourse Management
ابتدائی Human Resource Planning
ابتدائی Interactions With Employees
متوسط Knowledge of Spreadsheets
ابتدائی Knowledge Representation
متوسط Leaves Management
ماہر Legal Affairs Management
متوسط Microsoft Excel
متوسط Negotiation Skills
متوسط Outreach Potential Prospects
متوسط Payroll Management
متوسط public and Social Development Skills
متوسط Pulic Dealing
ماہر Record keeping
ابتدائی Recruitment
متوسط Relationship Building
متوسط Security Principles
متوسط Team Building
متوسط Troubleshooting Skills
ابتدائی موهبة اكتساب
ابتدائی Vendor Dealing
ابتدائی Vendor Management Skills
ماہر Written and Oral Communication Communication
ابتدائی أخلاقيات الاتصال
ابتدائی علم الأشعة البعادي

زبانیں

متوسط انگریزی