Hardworking, with a diverse range of effective IT, Organizational and Communicational Skills, having 4+ Years experience.
Good team player, able to manage multitasking and use own initiative to achieve Organization objectives.
Keen Learner , Learn new tasks /skills quickly.
Sincere to work/org.
DBA(SQL/Oracle Development and design) , NW(Infrastructure support, TCP/IP) ,Customer Support, ATM Monitoring and configuration
Providing necessary desktop assistance at the NBP branches like troubleshooting software, hardware and LAN.
Installation and configuration of the Bank's own customized system software (PROFILE (Teller, Customer, System Manager)).
Installation and configuration of IBM AS400 for EBS (Electronic Banking System) / System Navigator.
Installation and troubleshooting physical and network printers. Implementation of strategic policies at the clients.
Responsibility for documenting the configuration of the system.
Responsible for the inventory management of NBP Region Branches users.
Ensure resolution of reported IT problems and achievement of customer satisfaction by leading IT Support & Help-desk Team.
Working with the IT Support & Help-desk Team to provide timely services related to IT to the bank staff in order to have smooth business operations.
Established IT LAN infrastructure for the newly Converted branches in the region
Maintain all Data Centre operations of NBP Region Branches
Responsible for providing network connectivity. Plan and ensures IT Data Infrastructure is maintained and effectively running.
Perform specialist trouble shooting support for complex network and system problems.
Responsible for providing support to IT Officers in remote branches as well.
Salary Posting through Putty (Linux Base Back -End App)
Script Execution(SQL) to Resolve Queries / Problems
PROFILE (Bank's own customized system software) Update and Backup.
ATM Ops. And Monitoring
FEP (Front End Protection) Files Sync on Branches for Error Solution
Server Backup and Update
Solving Branch Officers (BM,BOM,GBO etc.) Queries Remotely..
Android (Java / XML)
Desktop App (.NET (MVC))
6 months experience in Hazara Communication Portal (HCP)as a web & android developer and designer as well.