Have been working in Information Tech, hospitality industries and banking industry in Customer Support. Having good experience for customer service and data handling. Critical fund transferring, charge backs, authorization of online payment. Analysing and interpreting data, resolving tickets, online monitoring to revoke fraudulent activities. Specialized in handling queries, emails and information.
Having good experience for customer service.
Have worked in Pakistan's well knowned companies like
Waves Cool Industries, Bank Alfalah, beside this have worked in UK, hotel industry like Sheraton Heathrow, Hilton, Holiday inn UK.
Camelot Resources is the leading Agency of United Kingdom who provide consultancy services and provide work force to different organization, Worked as Account Supervisor, Book Keeping, Data Entry, Coding Invoices, Reconciliation Bank Statement. Preparing Balance Sheet. Keeping eye or other account tasks of subordinates.
Handling Customer Complaints, Receiving Customer's Calls, Resolving Customer Queries, Convincing Customer, keeping Customer Data Up to date, Transferring Complaints & Queries to appropriate department.