خلاصہ

Have been working in Information Tech, hospitality industries and banking industry in Customer Support. Having good experience for customer service and data handling. Critical fund transferring, charge backs, authorization of online payment. Analysing and interpreting data, resolving tickets, online monitoring to revoke fraudulent activities. Specialized in handling queries, emails and information.

تجربہ

کمپنی کا لوگو
Email Support
Mindbridge Pvt. Ltd.
دسمبر ۲۰۱۸ - موجودہ | Lahore, Pakistan

<p>Work</p>

کمپنی کا لوگو
Authorization Officer
Bank Alfalah
جنوری ۲۰۱۷ - ستمبر ۲۰۱۷ | Lahore, Pakistan

Having good experience for customer service.
Have worked in Pakistan's well knowned companies like
Waves Cool Industries, Bank Alfalah, beside this have worked in UK, hotel industry like Sheraton Heathrow, Hilton, Holiday inn UK.

کمپنی کا لوگو
Accountant
Glotech Services Limited
اپریل ۲۰۱۴ - دسمبر ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
Account Supervisor
Camelot Resources
مارچ ۲۰۱۱ - مارچ ۲۰۱۴ , United Kingdom

Camelot Resources is the leading Agency of United Kingdom who provide consultancy services and provide work force to different organization, Worked as Account Supervisor, Book Keeping, Data Entry, Coding Invoices, Reconciliation Bank Statement. Preparing Balance Sheet. Keeping eye or other account tasks of subordinates.

کمپنی کا لوگو
Customer Service Officer
Waves Cool Industries Private Limited
مارچ ۲۰۰۹ - فروری ۲۰۱۱ , Pakistan

Handling Customer Complaints, Receiving Customer's Calls, Resolving Customer Queries, Convincing Customer, keeping Customer Data Up to date, Transferring Complaints & Queries to appropriate department.

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان آرٹس, ‎
Political Science
2019
London College of Business Studies
ڈپلوما, Diploma Business Management‎
Accounts, Audit and Finance
مکمل
2013
, Diploma in IT Vista Plus‎
فی صد 85%
2008
University of the Punjab
بیچلرز, بیچلرز ان کامرس, Bachelors‎
ڈویژن Third
2007
Lahore Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, Intermediate‎
درجہ C
2005
Lahore Board
میٹرک / او لیول, , Matriculation‎
درجہ D
2003

پیشہ ورانہ مہارتیں

1 yearAnti-money laundering (AML)
2 سال Business Listing
5+ سال Business Promotion
5+ سال Email Analytics
5+ سال The International Customer Service Standard

زبانیں

ماہر انگریزی

Muhammad آپکے جاننے والے

Muhammad Qasim
TBOS (Technology & Business Outsourcing Solutions)