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خلاصہ
Develop understanding and good will with the customers. Providing highest possible level of service to achieve highest customer satisfaction. Collecting customer feed back. Ensure immediate action on customer complaints both to the satisfaction of the customer and the protection of the Company, before the customer leaves. Provide necessary feedback on all important activities to the management. Ensure that customers are given efficient personalized service according to their choice right from the first stage to the last. Ensure accurate and timely submission and display of all required statistical data and performance report. Set a personal example for the associates by consistent and impartial behaviour in all personal matters, including discipline through respect. Maintain a professional image and be friendly and cheerful under all circumstances.
تجربہ
Project manager
Front desk incharge / manager on duty
Incharge Reception