Top-performing professional with over 07 years progressive experience in banking and finance, seeking to take next career step in banking as a Managerial Position. Expertise in managing personal, corporate, and small business accounts, and building longterm relationships with customers. Experience in managing and resolving account issues in bank branches and via phone. Accomplished in selling banking solutions to drive sales and revenue generation goals.
In my job as Manager Operations at The Bank of Khyber Gujar Khan Branch. I am responsible for the following duties and tasks:
Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branch Operations efficiently and consistently.
Ensure optimum quality of service to customers in liaison with Sales, Credit administration, Loan approving and disbursement authority & Services staff.
Regular review of core banking system and controls to identify bottlenecks and weaknesses and liaise with Head of Operations, Information Technology, Compliance and Branch Manager to recommend solutions.
Timely and accurate preparation/submission of all returns including KRIs (Key Risk Indicators), Finance, SBP and others as directed by Head of Branch Operations.
Supervise the account opening process (including KYC & AML) and maintain controls with respect to exceptions through proactive resolution and follow-ups as per banks laid down procedures and SPB regulation.
Monitor status of dormant, inactive and unclaimed accounts.
NADRA verification/ Bio Metric Verification of customer and signature scanning and uploading in the system at the time of opening of accounts.
Take ownership of compliance, Audit and self-assessment functions including rectification of all discrepancies. Ensure preparedness of the branches/Central Operation Department for review and audit by internal/ external/SBP Auditors.
Monitor and coordinate with cash feeding branch for effective cash management.
Responsible for operational activates e.g. periodical dispatching and record keeping of customer statements, approving customer data/details change requests.
Continuously review risk to the cash area and the safety of the branch, arrange/advise due precautions/ measures for overall safety and integrity.
Ensure cash loading and servicing of the ATM(s) at all times within assigned service indicators.
Operate within assigned bud
Being General Banking Officer I am responsible for following duties & assignments.
Remittances
Clearing
Bills for Collection
Issuance of PO / DD / CDR / Rupee Travelers Cheques (RTC)
Account Opening
FC Returns
Reconciliation
ATM Balancing
Cheque Book Management
Locker Management
Cash Management
Risk & Compliance Management
I am Responsible to prepare monthly Receipts and Payment account, Income and expenditure account and balance sheet of the NGO. Responsible for establishing and reinforcing internal financial controls to protect against the misappropriation of assets or unauthorized expenditure. Responsible for providing regular financial reports in a timely manner and in an appropriate format for clients and sponsors as required.
Creating Web Blog of the NGO http://pothwari.blogspot.com/
Responsible to carry out various accounting functions including:
Data capture in Payment Vouchers
Posting of data in to accounting software (QuickBooks).
Preparation of Cheques
Bank Reconciliation
Filing of accounting documents and Records