Focused Professional, seeking a managerial role with the proven ability to assist Customers, train staff, and establish a rapport with clients, I also immersed myself in the diverse culture so I could motivate customer service and DevelopBusiness and Manage projects in the industry in a fast-paced,team-based environment
Taking IT-based projects ( HIMS.QMS ) with the IT team from end to end handling and timely management of conflicting issues.
Responsible for maintaining crucial project documents that track project progress/records (charters, closure reports, risk register, stakeholder register, check requests, etc
· Generate Business Opportunities across world.
· Strategic Account Management to ensure revenue streams.
· Responsible for Market business acquisition in Region
· Training and supervising colleagues for excellent customer service, health and safety hazard, first aid, HR policies and merchandising in the store.
· Goodwill Management: Ensuring customer goodwill by assuring easy refunds
· Waste Control: Controlled for low store damages, theft and item expiry.
· Recipient of multiple positive reviews acknowledging dedication to excellent customer service.