Focused Customer service professional, seeking a managerial role with the proven ability to assist Customers, training staff, and establishing a rapport with clients., I also immersed myself in the diverse culture so I could motivate customer service and Develop Business in the retail industry in a fast paced, team based environment.
· Generate Business Opportunities across world.
· Strategic Account Management to ensure revenue streams.
· Responsible for Market business acquisition in Region
· Training and supervising colleagues for excellent customer service, health and safety hazard, first aid, HR policies and merchandising in the store.
· Goodwill Management: Ensuring customer goodwill by assuring easy refunds
· Waste Control: Controlled for low store damages, theft and item expiry.
· Recipient of multiple positive reviews acknowledging dedication to excellent customer service.