 Determine problems and actions by completing production logs;
 Maintain sequence of operations by studying production schedule;
 Document operations by monitoring error and stoppage messages; observe peripheral equipment adjustments in process; enter commands to correct errors and stoppages; reload paper; update the supervisor for additional resources;
 Meet, greet and welcome visitors and arrange refreshments;
 Deal with all the enquiries in a professional and courteous manner, in person, on the telephone or via e-mail;
 Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment;
 Maintain security by following procedures; monitor logbook; issue visitor badges;
 Sort and distribute posts, sign for and record posts and deliveries;
 Answer phone calls and route them to the appropriate personnel;
 Schedule appointments and update appointment calendars;

 Monitored the system for equipment failure or errors in performance.
 Notified supervisor or computer maintenance technicians of equipment malfunctions.
 Responded to program error messages by finding and correcting problems or terminating the program.
 Read job set-up instructions to determine equipment to be used, order of use, material such as CDs and paper to be loaded, and control settings.
 Retrieved, separated and sorted program output as needed, and sent data to specified users
 Helped new employees get their computer running.