خلاصہ

A dedicated, conscientious & thoroughly professional Engineer | Leader | Team player & Subordinate, possessing a total experience of 6 years while performing different functional roles like Technical Sales & Marketing, Operations Management, Aftersales Support, Product Support, Application Engineering & Project Management in different sectors including Automobiles, Mechanized Irrigation & FMCG industry.

پراجیکٹس

ICI-Morinaga Infant Milk Powder plant Project
Font End Engineering Design (F.E.E.D) project at Unilever walls Ice Cream f
Efficenncy Enhancement of PHE using Nanofluids

تجربہ

کمپنی کا لوگو
Amazon FBA Seller
Amazon UK
ستمبر ۲۰۲۲ - موجودہ | Rawalpindi, Pakistan

Product/Brand Researching/Hunting
Brand Coomunication
Seller Central Account Management

کمپنی کا لوگو
Assistant Manager After Sales Service Operations
Dysin Automobile Limited
جولائی ۲۰۲۱ - جنوری ۲۰۲۳ | Lahore, Pakistan

Liaison with Sinotruk Ltd. regarding warranty, aftersales service, & product quality issues.
Assist departmental head in planning & implementation of aftersales service procedures, policies & strategy.
Coordination with key client’s (NLC, SLG, HREL), regarding their fleet service operations, maintenance record management and fleet performance advisory.
Preparation, administration & processing of warranty claims received from nationwide aftersales teams & dealerships and then invoicing to Sinotruck Ltd.
Provide assistance to nationwide aftersales teams & dealerships in their warranty cases.
Processing of dealership’s PDI, free service & warranty claims to Finance dept. for payment.
Perform audit of nationwide dealership’s warranty claims.
Evaluation of repair estimates of 3rd party service vendors & preparation of work orders.
Coordination with Parts dept. to authorize parts issuance to on-field teams for warranty cases.
Funds management and internal audit of the expenses of nationwide aftersales operations.
Manage the central customer complaint/support cell of aftersales service dept.
Technical Training of dealerships staff.
 

کمپنی کا لوگو
Product Engineer
Valley Irrigation Pakistan Pvt Ltd
جنوری ۲۰۲۰ - جون ۲۰۲۱ | Lahore, Pakistan

Worked with the TSM (For Nigeria, Pakistan, Sri Lanka, Afghanistan & Iran) to provide technical support in designing of Mechanized Irrigation (Center Pivot) projects using in-house software’s (V2O, Blueprint) and Google Earth Pro.
Liaison with ancillary team at Dubai plant for selection & costing of pumps, gen-sets & hydraulic network.
Costing and BOQs / BOMs analysis of projects.
Liaison with dealers in Pakistan, Nigeria & Sri Lanka for local scope equipment/service pricing of a project/tender, sales opportunities, RFQs/RFIs and customer feedback.
Reporting of dealer’s issues to respective departments / teams at Dubai plant.
Managed TSM’s dashboard for sales opportunities, leads in Salesforce software.
Prepared sales proposals / proforma invoices, marketing presentations, customer testimonials, product comparisons, SWOT analysis & EOIs.
Liaison with Ag consultants, Public Private Partners (PPPs) in Nigeria, Pakistan & South Africa in response to their queries regarding RFIs/RFPs and tenders.
Weekly reporting to key accounts manager of the MEA region.
Assisted TSM in making quarterly and yearly AOPs and sales forecast & growth strategies.

کمپنی کا لوگو
Assistant Manager Sales & Marketing
FUSO Master Motors Pvt Ltd.
اکتوبر ۲۰۱۷ - نومبر ۲۰۱۹ | Lahore, Pakistan

TechnicalSales&MarketinginbothCorporate&CommercialMarket.
Reporting & responding customer feedback including contracts & tenders queries etc.
Coordination between Sales, Service & Parts departments in pre-sales technical issues.
Performing & taking care of daily activities of Sales Administration/Operations department.
Conducting Pre Delivery Inspection of each new vehicle and reporting quality issues in it.
Preparation & record keeping of sales admin documents (stock requisitions, GRNs, invoice requests, new booking and vehicle delivery docs).
Responsible for repair/maintenance of display/to-be-delivered/new vehicles.
Preparation of accident (during in-land transit) reports of new vehicles & then liaison with insurance company for insurance claims.
Preparation of repair estimate of accidental vehicles in coordination with parts department

کمپنی کا لوگو
Assistant Project Engineer
Supply Chain Business Solutions PVT Ltd
دسمبر ۲۰۱٦ - ستمبر ۲۰۱۷ | Lahore, Pakistan

Front End Engineering Design (FEED) project at the production facility of the Unilever Walls Ice-cream Factory.
Validationofexistinglayouts,PFD\'s&P&ID\'sanddevelopmentofnewforUtilities(Air, Water,LPG).
ReviewofexistingLPGstoragetanksandpipelinescapacitiesandcalculationofadditional LPG requirements.
To propose piping modification according to new layout.
Evaluation of existing and calculation of additional compressed air requirements.


Nutrico-Morinaga Infant Formula Milk Powder plant project
Designingof1200tons H V A C    system for ultra-hygienic production plant.
Pipeline designing of utilities.
Procurement of local scope equipment including material handling equipment\'s (Reach Trucks, Fork Lifters, Power Pallet Trucks & Hand Pallet Trucks), Elevators & Air showers.
Project coordination & document controlling.

تعلیم

University of Punjab IBA
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Management Sciences (Executive)
CGPA 3.4/4
2021
University of Engineering & Technology
بیچلرز, بیچلرز ان سائنس, Bachelors in Engineering‎
CGPA 3.0/4
2016
Kips College Lhr
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), FSc Pre-Eng‎
Chemistry, Mathematics, Physics
فی صد 80%
2012
The Punjab School Township Lahore
میٹرک / او لیول, سائنس, Matriclutaion‎
Computer Science, Mathematics, Physics
فی صد 83%
2009

پیشہ ورانہ مہارتیں

ماہر high energy
ماہر managerial and implementation Skills
ماہر A \'Can do\' attitude
ماہر Aftersales
ماہر Amazon FBA Knowledge
ماہر Amazon Seller Central
ماہر Answering Inquiries
متوسط Autodesk Mechanical
متوسط Bidding
متوسط Business Development Process
ماہر Computer Literacy
ماہر Conservation Awareness
ماہر Coordination Abilities
ماہر CRM Analysis
متوسط Customer Acquisition Skills
ماہر Customer Advisory
ماہر Customer Experience Enhancement
ماہر Customer Satisfaction Management
متوسط Data Analytics and Reporting
ابتدائی Digital Marketing Coordination
ماہر Documentation
ابتدائی Duct designing
ماہر eCommerce Knowledge
ماہر Fleet Operations Management
ماہر Fluent in English
متوسط Google Earth
متوسط Google Sheets
ماہر Handling Assignments
ابتدائی Hvac Designing
متوسط HVAC Maintainable
ماہر Instruments Drawing
متوسط Inventory Management
ماہر Marketplace Management
متوسط Mechanical Irrigation
متوسط Mechanical Work
ماہر Microsoft
ماہر Online Sales Strategies
ماہر Operations Management
متوسط Order Fulfillment and Logistics
ابتدائی PIPING DESIGN
ماہر Presentation Design
متوسط Product Catalog Management
متوسط Product Development
ابتدائی Project Planning
ماہر Quality Control Cutting
ماہر Record keeping
ماہر Relations Management
ماہر requirements management
ماہر Research Skills
ماہر Sales Management

زبانیں

ماہر اردو
ماہر انگریزی

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