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خلاصہ
A qualified IT Professional with CCNA certification having extensive network administration experience in the IT field, emphasizing network administration and client support. Excellent problem solver with strong communication, team player and interpersonal skills.
I held the position of IT Support Engineer at Damcon Engineering Solutions (Network Services/IT Consultants) for 1 year, that position gives me the experience in IT.
Hands on experience on networking based devices about their configuration
troubleshooting.
IT Support, Systems Administration/Management Troubleshooting Problem Solving.
Strong knowledge of LAN/WAN, CISCO routers/switches and Windows Servers 2012 system.
Network Engineer
Professional Certification
CCNA Cisco Certified
Trainings include
Microsoft Certified Solution Expert (MCSE) server 2012
Specialties
Network Planning Design
System Integration
CISCO Switches, Routers
Routing Protocols RIP, EIGRP, OSPF
TCP/IP
تجربہ
ICT Program Officer
1- Contributes to the ongoing development of long-term IT strategies for the schools.
2- Explores new educational technologies and keeps the staff up to date on new and existing learning tools
3 Engage with and oversee the planning and implementation of the student centered collaborative project based learning activities with strong coordination of project and school staff.
4- Liaisons and schedules collective learning activities with partner organizations.
5- Ensures that pre-defined guidelines are followed and all IT activities carried out accordingly.
6- Completes field testing and strengthens the repository of computer based learning resources
7- Develops custom software solutions, where possible and/or reasonable within time constraints
8- Provide advice, support and direction to the IT coordinators in technical and IT resources matters.
9 Facilitates & guides the project staff to ensure that IT Program policies and guidelines are implemented, complied with and adapted.
10- Advises the IT trainers and project staff members on IT related staff development needs
11- Provides advice, support and direction to the project staff in strategic and resource matters and other IT initiatives.
12- Work closely with project staff to identify & prioritize the IT needs
13- Liaises with projects and administration on all schools’ ICT issues/requirements including replacements maintenance and procurement.
14- Designs network diagrams, computer lab layout and specifications
15- Selects, orders and ensures proper installation of suitable IT equipment and software
16- Liaises with service providers for providing reliable online connectivity solutions for schools
17- Coordinates with selected vendors and supervises major maintenance and repairs of systems and network infrastructure.
18- Reports the training needs of the project IT coordinators to the department head.
Assistant Manager Networks
1- Perform all duties related to network administration.
2- Installation, Integration and maintenance of LAN and WLAN setup.
3- Configuring and maintaining the wireless devices like ubiquity Nano Bridge, Power Beam & Rocket M5 (5Ghz).
4- Upgrading firmware of wireless devices and maintaining backups of Cisco router/switch
5- Installation, Configuration and Administration of Network Management System
6- Involved in SNMP Network management.
7- Installation and configuration of Cacti for network monitoring
IT/Customer Support Representative
1- To train the North American clients on NEMT software.
2- To execute the support calls and resolve customer complaints.
3- Updating CRM on daily basis.
4- Software testing before delivery to the customer.
5- Management of server.
IT Support Engineer
1- Daily Network connectivity checking
2- Installation of Local Area Network in office.
3- Routing protocol configuration RIP, EIGRP, OSPF.
4- Configure Switches and various protocols in a LAN environment.
5- Responsible for diagnosing & resolving software & end users problems.
6- Acting as the first point of contact for all IT & technical queries.
