 Core role is responsible to provide support to sales team and to ensure
Implementation of SOPs.
 Responsible to provide Sales and Administrative support to regional sales
Team.
 Entering orders in to ERP System.
 Generate all sales/collection reports from ERP system efficiently.
 Smooth entering release, booking, execution of sales orders.
 Responsible to coordinate with other functions like finance/ACs ,supply
chain ,distribution ,technical product manager and national coordinator
for the efficient release booking and execution of sales order and
Obtaining dispatch details without error and duplication.
 Check and balance on customer credit limits.
 Maintain up to date record of internal /external communication ,customer
Orders, documents etc.
 Responsible for inquires/Call handling and to pass on queries to relevant
Sales person.
 Timely handling of queries.

 Customer care & Sales Representative
 Sales Management
 Inventory Management
 PCRM (PTCL Customer Relation Management.)
 BNCC
 Daily Activity Reports
 Daily Cash Collection Reports
 Daily Deposit Reports
 Documents Receiving & Dispatching
 Customer Relationship Management (CRM)
 Creating and Maintaining Long-term and successful relationship
with customer
 Customer Dealing , Complains and suggestions
 Monthly Consumption Reports
 Providing executive administrative services to senior management.
 Managing phone calls , e-mail and faxes.
 Actively works for achieving sales target and customer satisfaction.

 Sales
 Services / Call Centre
 Customer Care
 Account Opening
 Remittance
 Cash Deposits
 Housing Schemes