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خلاصہ
A results-driven IT professional with experience in engineering, designing, implementation, administration and support of network operating systems. In-depth experience in the implementation analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. I have a hands-on and detail approach to ensuring the smooth operation of network operating systems. Thrives in a customer-focused, multisite environment. I have over 8 Years of experience building and maintaining network as well as troubleshoot and resolving network connectivity issues. During my lengthy career, I have worked on Next-Gen firewalls, NAC solutions, Web security, VPNs, routers, switches, access points, VMWare, Windows Servers, server hardware/software, cabling, system upgrade and technical documentation. Right now I would like to work for a company that is committed to helping their staff reach their professional goals.
پراجیکٹس
تجربہ
Network and Security Field Engineer
Description: Responsible for all facets of the network and security including: design, implementation, administration and troubleshooting.
Project, Design, configure, administer, maintain and support of the availability, performance and security of the network systems that include Routers, Firewalls, Switches, VMware ESXi, PBX platforms, Monitoring Tools
Engage with key customers in a consultative capacity, developing new opportunities and cultivating and maintaining a trusted advisor relationship
Help customers define their strategic technical goals in terms of impact to their business
Make business outcome focused recommendations to customers for next steps they can take to progress these goals. Aligning with Cisco solutions, and scoping and positioning proposed PS services to action these recommendations
Take part in delivery activities, bring in specific technical expertise as needed, and leveraging the engagement for learning opportunities, reusable content, and market data
Lead the design and implementation phases that includes writing high level and low level design documents and getting customer signoffs
Work closely with the cross-functional teams to understand customer roadblocks to craft and implement solution designs to meet their requirements
Capture and Document outcomes and build services best-practices which can be used to drive successful engagements
Help drive the quality of products and solution by contributing to relevant technical documents, certification programs and best practices guides
Take ownership of high-priority escalations and drive them to resolution in a timely manner in cooperation with relevant internal and external stakeholders
Network/VoIP Engineer
Responsible for all facets of the servers and network including: design, implementation, administration and troubleshooting.
• Design, administer, maintain and support of the availability, performance and security of the network systems that include Routers, Firewalls, Switches, PBX platforms, Monitoring Tools
• Interact with other departments to execute project tasks including progress tracking with minimal oversight to deliver network projects in a timely manner to the business
• Prioritize and resolve trouble/request tickets including immediate escalation urgent issue resolution
• Analyze and evaluate network/VoIP performance and provide solutions to optimize traffic flows, security, and processes
• Analyze network/VoIP capacity issues and develop capacity planning models
IT And Network Administrator
Responsible for all facets of the network including: design, implementation, administration and troubleshooting.
• Administering the whole IT infrastructure – switches, firewalls, routers, and servers
• Designing and implementing wireless architectures (Mikrotik, Cisco, Ubiquiti and TP-Link)
• Configuring and implementing Remote Access Solution
• Implementing hotspot network for 1000+ users (Student/Staff) as per requirements using different profile
• Configure load balancing and failover using multiple gateways
• Configuring and implementing firewall to block access to unwanted sites and securing network
• Prepare, Install, Deploy and configured 2 Computer Labs using VLANs and AD DC
• Migrate/Upgrade existing network
• Windows Server administration and maintenance including Active Directory and Group Policy
• Gather and collate network requirements
• Work with application development teams to ensure client service success
• Document all network set-ups
• Liaise with support teams, working together to resolve issues.
• Work as part of a team with excellent communication skills
• Work with vendors during all stages of projects
• Coach more junior members of staff
Desktop Technician at A.M Printers
Provided complete technical support and guidance to users for all software and hardware.
• Serviced, installed and maintained Windows 8, Windows 7 and Windows XP operating systems, Microsoft office suite 2010, Adobe Photoshop, Corel Draw suite 9.0/X4/X6/X7 and other software
• Configured and installed hardware devices, Printers and Scanners, replace LCD’s
• Substantially increased security and performance of systems by initiating installation of new anti-virus software and critical operating system updates
• Quickly diagnosed causes of systems failures and malfunctions to ensure highest operating efficiencies, reliability and quality
• Responded immediately to emergency situations with sensitivity to deadlines
• Setup and maintained LAN Network
Network and Computer Technician
Installed selected software, maintained proper security levels and access rights.
• Serviced, built and maintained all compatible PC hardware & software
• Installed and configure hard drives, replace LCD’s, memory and videos cards, power supplies, processor, motherboards and custom build computers
• Operating system upgrades (Win 10/8/7/XP)
• Connect Local computers and printer using category six (CAT6) cabling standard
• Configure and addressing of all computers Local area network
• Configure file and printer sharing for all computers
• Developed new infrastructure architecture and upgrade/migration plans
• Setup remote administrator (management software) for Loop IT solutions Internet Café
