خلاصہ

i have four year experience in customer dealing now will i can also perform administration duty as well as. i have done bachelor to university of Peshawar.

تجربہ

کمپنی کا لوگو
Ticketing and reservation officer
Royal airport services Peshawar airport
اپریل ۲۰۱۸ - جون ۲۰۱۹ | Peshawar, Pakistan

• Dealing with customer queries and complaints.
• Providing advice about travel documents.
• Training and supervising staff.
• Selling tickets and insurance.
• Prepare daily sale report & office report in Ms.word
• Entry all the ticket details in CATALYST account software.
• Perform various shift duties

کمپنی کا لوگو
CUSTOMER SERVICE RELATIONSHIP
Air kings travels & TOURS
مارچ ۲۰۱۵ - مارچ ۲۰۱٦ | Peshawar, Pakistan

• Dealing with customer queries and complaints.
• Providing advice about visa or passports.
• Trainings and supervising staff.
• Selling tickets and insurance.
• Overseas Visa process for Umrah and Hajj Services
• All other duties which are directed by Sales Manager.
• Work in Ms Office and MS Excel.
• Ensure transactions are properly recorded and entered into the Computerized.
• Review all visa and tickets transaction before hand over to the Sale Manager.

کمپنی کا لوگو
Customer service
Air King Travel and Tours
نومبر ۲۰۱۲ - فروری ۲۰۱۴ | Peshawar, Pakistan


Dealing Customer 
Booking / Reservation as par Customer Demand
Make Booking, issuance 
Checking Travel Documents 
Making Daily office report and sale Report

تعلیم

University of Peshawar
بیچلرز, بیچلرز ان آرٹس, Bachelors in Arts‎
Political Science
CGPA B+/0
2015
Peshawar Board KPK
انٹرمیڈیٹ / اے لیول, , ‎
Arts
فی صد 55%
2013
Pine Breeze Public High School
میٹرک / او لیول, , ‎
General Science
فی صد 69%
2011

پیشہ ورانہ مہارتیں

ماہر customer service
ماہر TYPING SKILLS
ماہر Administrative Skills
ماہر Amedeus
ماہر Auto Lighting
ماہر Bank Deposits
متوسط Business Sales Strategy
متوسط Business Sevelopment
ماہر Call Handling
ماہر Cash Handling
ماہر Client Aquisition
ماہر Client Dealing
ماہر Client Handling
ماہر Client Management
ماہر Client Support
ماہر Clinet Contact
ماہر Committed Customer Services
ماہر Computer Profcient
ماہر Coordination Skills
ماہر Costumer Dealing
ماہر Critical Control Points
ماہر CSR
ماہر Cuatomer Services
ماہر Customer Acquisition
ماہر Customer Analysis
ماہر Customer Care Knowledge
ماہر Customer Communication
ماہر Customer Dealing
ماہر Customer Handling
ماہر Customer Orientation
ماہر Customer Satisfaction
ماہر Customer Service
ماہر Customer Service Management
ماہر Customer Service Operations
ماہر Customer Service Systems
ماہر Customer Services
ماہر Customer Support Operations
متوسط Data Access
متوسط Data Compilation
ماہر Data Entry
ماہر Data Entry Operations
ابتدائی Data Extraction
متوسط Data Gathering
ماہر Data Miniing
ابتدائی Data Mining
متوسط Data Validation
ماہر Data Verification
متوسط Database
متوسط Database Techniques and Procedures
متوسط Distribution

زبانیں

ابتدائی انگریزی
ماہر پشتو
ماہر اردو

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