خلاصہ

Demonstrated with knowledge of best practices and
operations. Proven skills in Administrative management, Purchasing and Customer Service. Efficiency with productivity, and forward thinking leadership. Bringing 7+ years of experience in field.

تجربہ

کمپنی کا لوگو
Assistant Manager
Al-Hallabi Trading Establishment
جنوری ۲۰۱۴ - دسمبر ۲۰۱۹ , Saudi Arabia

- Achieved recognition from senior management for contribution to store success, including managing sales, recruiting employees and operations to foster optimal performance.
- Evaluate and improve customer service and respond to customer requests and issues.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Plan budgets, authorize expenditures, and monitor revenues.
- Manage staff and assign duties.
- Determine merchandise and services to be sold and implement price and credit policy.

کمپنی کا لوگو
Administrative Coordinator - Volunteer
Consulate General of Pakistan - Jeddah
مئی ۲۰۱۳ - مئی ۲۰۱۴ , Saudi Arabia

- Referred clients to appropriate team members, community agencies and organizations.
- Performed various administrative functions, including filing paperwork, sorting mail and book-keeping.
- Conferred with representatives of local governments to assess and meet community needs.
- Optimized operational systems to maintain effective budgets and accurate documentation for permanent records.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.

کمپنی کا لوگو
Purchaser
Al-Hallabi Trading Establishment
جنوری ۲۰۱۱ - دسمبر ۲۰۱۳ , Saudi Arabia

- Review requirements of establishment and determine quantity and type of merchandise to purchase.
- Study market reports, trade periodicals, sales promotion materials, visit trade shows, factories, product design and events.
- Select the merchandise which best fits the establishment's requirements.
- Oversee distribution of merchandise to outlets and maintain adequate stock levels.
- Establish and maintain contact with suppliers.
- Purchase general and specialized equipment, materials, or business services for use for further processing by establishment.
- Assess requirements of an establishment and develop specifications for equipment, materials and supplies to be purchased.

کمپنی کا لوگو
Customer Service- Retail
Al - Hallabi Trading Establishment
جولائی ۲۰۰۷ - دسمبر ۲۰۱۰ , Saudi Arabia

- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical and service concerns.
- Collaborated with vendor representatives and customers to set up optimal delivery schedules.
- Developed and maintained long-term relationships with policyholders and small business entities.
- Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates.
- Maintain sales records for inventory control.

تعلیم

Arab Open University
بیچلرز, بیچلرز ان آرٹس, Business Studies‎
Marketing Management
CGPA 3.7/4
2014
Al- Nujoom International School
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, intermediate‎
Commerce
درجہ B
2010
University of Cambridge
میٹرک / او لیول, او لیول, IGCSE‎
Commerce
درجہ D
2008

پیشہ ورانہ مہارتیں

ماہر Accounts Reconcialiation
ماہر Automotive Paints
ماہر Conservation Awareness
ماہر Customer Service Operations
ماہر Customer Service Representatives
ماہر Hiring Employees
ماہر Microsoft Applications
ماہر Staff Management
ماہر Team Co-ordination
ماہر Vendor Sources
متوسط Written / Oral Communication

زبانیں

ماہر اردو
متوسط پنجابی
ماہر انگریزی
ماہر عربی