خلاصہ

1)NOW WORKING AS TECHNICAL SUPPORT ASSISTANT FROM JUNE 2016 IN PTCL


2)2 YEAR EXPERIENCE ADMIN OFFICER AT UNZE LONDON PRIVATE 


3)1 YEAR EXPERIENCE OF  OFFICE ASSISTANT AT INTERWOOD MOBEL PRIVATE LIMITED 


تجربہ

کمپنی کا لوگو
Technical Support Assistant
Pakistan Telecommunication Company Limited (PTCL)
جون ۲۰۱٦ - موجودہ | Lahore, Pakistan

1)Maintain logs related to network functions, as well as maintenance and repair records.
2)Coordinate with vendors and with company personnel to facilitate purchases.
3)Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
4)Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
5)Analyze equipment performance records to determine the need for repair or replacement.
6)Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
7)Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
8)Design, configure, and test computer hardware, networking software and operating system software.
9)Perform routine network startup and shutdown procedures, and maintain control records.
10)Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
11)Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
12)Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
13)Plan, coordinate, and implement network security measures to protect data, software, and hardware.
14)Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
15)Load computer tapes and disks, and install software and printer paper or forms.
16)Confer with network users about how to solve existing system problems.
17)Maintain an inventory of parts for emergency repairs.
18)Train people in

کمپنی کا لوگو
ADMIN OFFICER
Unze London
مئی ۲۰۱۴ - جون ۲۰۱٦ | Lahore, Pakistan

 Managing contracts with websites of different Articles of company.

 Checking online sale of company on different websites like (Amazon, Ebay, Groupon and other different sites.
 Cooperates with team members to manage upcoming Article from ware house.
 Maintaining reports related to online business of company.
 Managing Stock on Website of Company and other Cooperating website.
 Work experience of Daraz, Kaymu Clicky.
 Checking Account health of Amazon, EBay Seller Center
 Traffic on these Website Coordinate with SEO Team for maintaining traffic of UK Website
 Checking Errors in Stock update files.
 Provide Clerical support to other Department.
 Making Reports related to Google Analytics.
 Answer telephones, direct calls and take messages.
 Prepare and review operational reports and schedule to ensure accuracy and efficiency.
 Set goals and deadline for the department.
 Oversee the maintenance and Repair of Machinery, Equipment, electrical and Mechanical System.
 Operate office Machines Such as Scanner voice mail system and personal Computer.
 Maintain and update filing, inventory, mailing and Data base System either manually or using Computer.
 Communicate with Customers, Employees and other individual to answer question or explain information, take order and Complaints.
 Open, sort and route incoming mail, answer Correspondence and prepare outgoing mail.
 Compile Copy, Sort and file records of office Activities, business transaction and other activities.
 Compute record and proofread data other information Such as records or reports.
 Complete work schedules, manage Calendars and arrange appointments.
 Train other Staff members to perform work activities, such as business or government forms and expense reports.
 Monitor and direct the work of lower levels clerks.
 Prepare meeting agendas, attend meetings and records and transcribe minute.
 Provide clerical support to other department.

کمپنی کا لوگو
Office Assistant
Interwood Mobel (pvt) Ltd
نومبر ۲۰۱۳ - مئی ۲۰۱۴ | Lahore, Pakistan

 Complete Work Schedule, Manage Calendars and Arrange Appointments.
 Answer Telephones, Direct Calls and Take messages on the behalf of Manager.
 Greet Visitors or Callers and Handle their Inquires or direct them to the Appropriate Persons According to their needs.
 Open, sort and route incoming mail, answer Correspondence and prepare outgoing mail.
 Manage projects or contribute to Committee or team Work.
 Supervise and train other Staff members and Arrange for Employee training by Scheduling.
 Scan or Read incoming Materials to determine how and where they Should be classified.
 Modify or improve filing system or implement new filing system.
 Conduct searches to find needed information using Sources as the internet.
 Arrange Conference, meeting or Schedule to meet individual or Organization.
 Establish work procedure or Schedules and keep track of the daily work of clerical staff.
 Operate office Machines Such as printer Scanner voice phones and personal Computer.

تعلیم

University of the Punjab
بیچلرز, BSc, Bachelors in Science‎
Computer Science
2013
GOVT SHALIMAR COLLEGE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, I.C.S‎
Computer Science
2009
GOVT High School Baghban Pura
میٹرک / او لیول, سائنس, ‎
Computer Science
2007

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
ماہر Ability to Promote a Positive Image of the Bank
ماہر Administration Skills
ماہر Communication and Interpersonal Skills
ماہر Computer Proficient
ماہر Cooordination Skills
ماہر Coordination Skills
ماہر Customer Acquisition Skills
ماہر Customer Relationship Management
ماہر Customer Service Skills
ماہر Customer Support
ماہر Data Comparison
ماہر Data Entry
ماہر Data Management
ماہر Database Impact
ماہر Database Management 
ماہر Disciplined
ماہر Filing
ماہر Fluent in English
ماہر Front Office Support
ماہر Handle Stressful Situations
ماہر Hardware Installation
ماہر Hardworking Person
ماہر Inbound Call Handling Skills
ماہر Korean Teaching
ماہر Market Knowledge
ماہر Microsoft Excel
ماہر Microsoft Office Suite or Similar
ماہر MS Excel
ماہر MS Office
ماہر Multitasking Skills
ماہر Networking Skills
ماہر Operations
ماہر Operations Management
ماہر Order Management
ماہر Outbound Calls
ماہر Persuasive Skills
ماہر Presentation Skills
ماہر Proactive
ماہر Problem Solving Abilities
ماہر Procurement
ماہر Product Sourcing
ماہر Product Hunting
متوسط Product Listing
ماہر Public Dealing
ماہر Quality Packaging
ماہر Quick Decision Making
ماہر Record Keeping
ماہر Reporting Abilities
ماہر Reporting Skills

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی